Main Street Renewal Portal User Reviews

Top reviews

Absolute Crap

This app works about as well as the stupid Rently keyless entry app MSR forces residents to use. I can’t believe I rent from such an incompetent business entity. Seriously, who at MSR looked at this garbage and approved it for release because they need to be fired. App is completely useless. It takes 5-6 attempts to pay my rent EVERY month. Constant error messages. Forget about trying to contact someone at MSR through this app because it’s not going to happen… EVER.
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NOPE

This is about what I would expect from Main Street Renewal, terrible. The old app was better in every way.

Bring back the old app

New app is trash!!!!!!!!!!! Bring back the old app. You raise rents every year. I know you can afford to do better.

I’ll just call customer service to pay my rent

This app is the worst ! There are a lot of missing things. The payment history is completely out of order . When making a payment it takes you to a sketchy web page. Definitely not user friendly! Please bring the old app back !

Needs improvement

This is the least user friendly app I have on my phone. Missing info on certain pages. Can’t back out of pages. Constantly says nothing is due when you log in.

Doesn’t work

Pretty poor design. I’ve used ChatGPT to make more functional apps than this

Can’t reset password

I keep getting the same link when I request to reset password

Unusable

Unable to log in. Continuous rejection of password that works on rentcafe.com. Unusable for rent payment or maintenance requests.

Doesn’t work

Legitimately just does not work. Can’t login can’t change password can’t back out of pages. Whoever designed this is not smart.

i cant log in!!

username and password dont work! you cant even reset password! good luck.....

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