Works well
Response from developer
Thank you so much for your review! This means a lot to the team as we are always trying to improve our app release after release. My name is Anila, I am the product manager responsible for the mobile app. If you have any additional feedback or ideas on how we can make the app better, please feel free to contact me anytime at anila@lodgify.com
Elliott Lawlor
Constant Logging out after 24 hours was an issue but this seems to have been resolved now.
Support of lodgify has always been excellent for me.
*Single condo owner. Listed on Airbnb, VRBO, Expedia, Booking.Com and shortly google once approved by google.
Response from developer
Thank you so much for your review! This means a lot to the team as we are always trying to improve our app release after release. My name is Anila, I am the product manager responsible for the mobile app. If you have any additional feedback or ideas on how we can make the app better, please feel free to contact me anytime at anila@lodgify.com
Easy to use!
Response from developer
Thank you so much for your review! This means a lot to the team as we are always trying to improve our app release after release. My name is Anila, I am the product manager responsible for the mobile app. If you have any additional feedback or ideas on how we can make the app better, please feel free to contact me anytime at anila@lodgify.com
Took a while but nailed it!
From reservations to calendar management, guest communication and more. This updated app eith have everything you need at the tips of your fingers.
Does not update does not open
Response from developer
Hello! Hi, my name is Anila, I am the product manager responsible for the mobile application. The team is very sorry you experienced this. We had released a fix as the first opportunity possible shortly after this was reported. You will no longer experience this. If you have any concerns, feedback or ideas I would like for you to contact me directly so that I can personally address your concerns. Please feel free to contact me at anila@lodgify.com - Following this reply and given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better. ***// Attempt 2 (Aug 25th): Hi again! This fix has been updated immediately after we spotted this issue. Given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better.
Won’t update
Response from developer
Hello! Hi, my name is Anila, I am the product manager responsible for the mobile application. The team is very sorry you experienced this. We had released a fix as the first opportunity possible shortly after this was reported. You will no longer experience this. If you have any concerns, feedback or ideas I would like for you to contact me directly so that I can personally address your concerns. Please feel free to contact me at anila@lodgify.com - Following this reply and given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better.***// Attempt 2 (Aug 25th): Hi again! This fix has been updated immediately after we spotted this issue. Given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better.
App won’t update
Response from developer
Hello! Hi, my name is Anila, I am the product manager responsible for the mobile application. The team is very sorry you experienced this. We had released a fix as the first opportunity possible shortly after this was reported. You will no longer experience this. If you have any concerns, feedback or ideas I would like for you to contact me directly so that I can personally address your concerns. Please feel free to contact me at anila@lodgify.com - Following this reply and given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better. ***// Attempt 2 (Aug 25th): Hi again! This fix has been updated immediately after we spotted this issue. Given that this issue no longer exists, I kindly ask if you could please consider re-evaluating your rating as we are working really hard to continually make the product better.
Will increase my stars if my issues gets resolved
Response from developer
2ND ATTEMPT - JUNE 28TH - Hi I have not heard from you, can you please email me at anila@Lodgify.com and I will help address your issue. You cannot create an account on mobile, you must go to the web app first. 1ST ATTEMPT - JUNE 15 - Hello, At the moment there is no option to signup on the mobile app. You must first create an account on web where you can start configuring your vacation rental details etc. Once you have at least created an account, you can login to the mobile app. I want to personally ensure you are able to login and use the app, my name is Anila, I am the product manager for the mobile app. Can you please email me at anila@lodgify.com with your user ID and I will ensure you successfully are able to login to the app. In order to get a user ID you must create an account on web first. I look forward to hearing from you. ***// 3RD ATTEMPT (Aug 25th): Hi again! We cannot reproduce this issue on our end. Can you please email me at anila@lodgify.com with your user ID and I will ensure you successfully are able to login to the app.
Support isn’t good
Response from developer
Hi, I am sorry to hear about your issue. If you'd like, please connect with me via email anila@lodgify.com and I will help your personally. My name is Anila I am the product manager for the mobile app. Also, can you please delete your comment as this is not the correct channel for complaining about your VRBO connection. Your comment is bringing down our mobile app score that we work very hard to improve week after week. I look forward to hearing from you. Thank you, Anila Product Manager Lodgify
Key part of our STR business!
It has become much easier to integrate Lodgify with channels, and with other external software, such as beyond, which is our pricing tool. With API integration provided directly within Lodgify, users can quickly integrate a new channel or new external software without having to rely on another team doing the integration for you.
Lodgify’s features have continued to improve, with their calendar display being particularly notable, because so much information is now so quickly available at a glance, which is what owners need from there channel manager.
Lodgify has increased pace of improvements, establishing a rigorous beta improvement process via the TestFlight app, which allows me along with other users to provide detailed feedback on issues, new features that are being implemented, along with privatization of potential or planned upgrades. This helps the software team quickly understand what is needed from a user rather than developer perspective, and it is led to a notable overall improvement in the Lodgify app, which I appreciate it. I can’t wait till some additional improvements are made and channel integration so that I can happily give five stars for the Lodgify app.
