Can’t submit maintenance requests
Since downloading this app multiple months ago, I have not been able to submit a maintenance request through the app. No categories show up when typing in the search bar or under “Most Searched” or “All Categories,” and without a category I cannot put in a maintenance request.
Lost access to building now
My apartment switched to this app and I lost my access to the entrance aka butterflymx app. Let's stop making new app if we do not even get this kind of bug fix
App not working for me
Please advise how to get my phone number to work with this app. Leasing office isn’t aware of this issue. App is saying my number is blocked when I’m trying to register.
Everything Excellent
Excellent service.
Cannot disable marketing notifications
Sends marketing notifications that you can’t turn off without disabling notifications for the whole app.
Easy peasy lemon squeezie
The Greystar app is a breeze. The UI is simple and easy to understand and navigate while providing you with the most up to date and comprehensive information that you need! Thanks a million Greystar and Avana!!
Super helpful App for my building
I’ve been using the App for the past few months now at my Greystar building. It makes it really easy to pay my rent and submit a maintenance request. It was also a nice surprise to see that I get access to some perks through the building.
Can’t reserve amenities or add guest
Seems that most of the features no longer work such as reserving amenities, adding guest to guest list, etc etc. So we have to call the front desk for all that unfortunately.
Forced Ads
Marketing messages are consistently shared via push notifications without an option to disable without disabling ALL notifications (such as rent reminders, maintenance updates, etc.) Very self gratifying of Greystar and dirty to know they’re is profiting off their residents (now in this way, too.)
Bad App
This app was definitely made by Greystar because they are trying to not have to pay for a real, well-functioning 3rd party one. My first day on it, and I’m already running into issues compared to the old one.
