Greystar Living User Reviews

Greystar Living
Greystar Living
Greystar Real Estate Partners LLC

Top reviews

Leave a Review Greystar Living
  • MID

    Should of stuck with resident portal
  • Crashes.

    Doesn’t work at all. Crashes upon opening
  • Doesn’t work

    It does not allow you to sign in or sign up. It asks for your phone number and then nothing (no submit button, enter, nothing). Not sure how residents are supposed to use an app that doesn’t function
  • Can’t log

    This app is horrible. I need to submit a maintenance request and can’t even sign into the app. It asks me to enter my phone number on the log in page. Once entered it doesn’t give me the option to do anything else. It’s just stays on that page. At the bottom there is only the option to review the privacy policy and terms and conditions.
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  • Worst app

    I like resident portal better this app is not good and is missing a lot of features that RP had that can be used .
  • You Can No Longer Submit Building Wide Maintenance Requests

    If the building lock is broken or an elevator is out you can no longer submit a maintenance request

    Developer Response

    Hey Ryjacs, We're sorry that this functionality is currently not available in our app. We are working hard to add new features, including community maintenance requests in the future. In the mean time, you're able to submit a maintenance request for community issues by either reaching out to your community manager, or through the Resident Portal website.
  • Can’t put in maintenance requests

    The app is quite buggy. The latest is putting in a maintenance request. You select the item that needs maintenance and it takes you to a screen with a text box for more info and a next button. The button is greyed out forcing you to write something. But when you write a description, the keyboard blocks the button and there is no way to make the keyboard go away so I can’t put in any requests!
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    Developer Response

    Hi shift_javi, Thank you for reaching out with your issue. We apologize for the inconvenience you've experienced and would like to assist. While the keyboard is up, can you try tapping the screen outside the keyboard? That should clear the keyboard and allow you to submit your request. If your issue persists, please contact your onsite community team so they can escalate your issue on your behalf. Thank you, Greystar Living Support
  • Can’t log in

    Even though my number is valid
  • Bug: Phone Number marked as invalid

    The regex used for checking if a phone number is invalid fails for numbers such as 312 222 4321, despite this being a valid number, please consider using more accurate filters, google NANP phone number regex.
  • Trash

    This app doesn’t even let me log in. Absolutely broken.

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