Leave a Review Lumi
Great service and wonderful stylists
The Lumi team really knows what they’re doing. My stylist worked closely with me to understand my preferences, and the results were fantastic. I can’t wait to see what outfits I get next!Developer Response
Dear Valued Customer! It’s wonderful to hear that your stylist took the time to understand your preferences and delivered fantastic results! We’re excited for you to see what’s next. Thanks for your great feedback!Lumi made fashion easy for me
I’m not very good at picking out clothes, but Lumi has been a life-saver. My stylist chose outfits that I would never have thought of, and I love them all. The app is so easy to use, too!Developer Response
Dear Valued Customer! Thank you for the wonderful feedback! We're thrilled to hear that Lumi has made picking out clothes easier and more enjoyable for you. If you ever need more outfit ideas or assistance, we're here to help!Scam - don’t waste your money
The app and supplementary materials are poor quality and not worth the $. Customer service is more interested in being right versus doing the right thing for customers not satisfied with this misleading purchase.Developer Response
Dear Valued Customer! We’re sorry to hear that you’re not satisfied with the quality of the app and supplementary materials. We strive to offer valuable services and appreciate your feedback. Our goal is to ensure customer satisfaction, and we regret if our customer service did not meet your expectations. Please reach out to us directly at customer.care@lumi.place so we can address your concerns and work towards a resolution. Your feedback is important to us, and we’re committed to improving our services.