Almost useless
If you want to report a power outage or see how much you paid last month this app works great. If you want to see your current usage or how much more energy you’ve been using, this app is useless.
Where is the monthly and daily trending?
I was able to track down some of the always on, waiting usage by viewing the daily trending specifically when we were out of town. This feature was great but once again Evergy removed it, this time when correcting typos. I can deal with typos, but I want to see my data.
The world is data driven, where is our data? Our electricity usage data?
Touting the You-tility company, give us back our data.
The world is data driven, where is our data? Our electricity usage data?
Touting the You-tility company, give us back our data.
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Annoyed
Used to be able to view projected bill and usage to date on website. Now has to download app to view this. I’m so sick of being forced into app for everything.
Useless app
When the app had the daily trend for the month it was very useful to track down things using electricity, now it is worthless.
Please return the app back to having the features that truly helped to reduce usage.
Please return the app back to having the features that truly helped to reduce usage.
Slow useless
Probably the slowest app I ever used what a piece of junk
App is worthless. Not worth downloading.
The October app update changed to show useless information, while getting rid of daily usage and up-to-date month billing usage for the current billing period. Unfortunately the website reflects the same data. It seems that evergy is steering people away from being informed. I wish they would go back to the older app and get rid of this worthless version. I dont see the benefit to have this app on your phone now.
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Useless since the update in early October
Why does the app keep changing? The daily usage and seeing my cost for the month was really helpful. The problem is that every time the app is updated, they remove the daily usage tracking and estimated cost. Please show me where to find the monthly and daily trending for the current month as shown in the app displays. The app is no longer usable to help reduce my costs. Fix this so your customers can truly work towards saving energy.
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Useless since the update in early October
Why does the app keep changing?
The daily usage and seeing my cost for the month was really helpful. The problem is that every time the app is updated, they remove the daily usage tracking and estimated cost.
The app is no longer usable to help reduce my costs. Fix this so your customers can truly work towards saving energy.
The daily usage and seeing my cost for the month was really helpful. The problem is that every time the app is updated, they remove the daily usage tracking and estimated cost.
The app is no longer usable to help reduce my costs. Fix this so your customers can truly work towards saving energy.
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The app has changed again
Daily usage and cost is not visible again. Not sure why the app keeps changing.
Please bring back the daily usage. The app now has the same charts the website has and will not show daily.
Please bring back the daily usage. The app now has the same charts the website has and will not show daily.
Used to be great
Update 10/8-They have changed the app again, so you can’t see your daily and month to date usage for your current billing period. Back to one star.
UPDATE 9/6–The app has been fixed. I can see daily usage for the current billing period, and I can see the dollar amount of unbilled usage so there are no surprises at the end of the billing period. Hopefully they don’t change it again. As it is now, I think it’s a great app. —— The app was great until the first week of August, and then they changed it and now it’s usefulness is limited. Previously, I could use the “month view” to see my daily usage for the current billing period, and at the bottom of the bar graph, there was an estimate of what my bill was going to be based on projected usage. There were no surprises when I got my bill. All of that is gone now. No one you reach when you contact Evergy even knows there were changes to the app and website, so like the app, their usefulness is limited. They do a good job of tracking outages but no so good at provide information you need to be able to plan your usage.
UPDATE 9/6–The app has been fixed. I can see daily usage for the current billing period, and I can see the dollar amount of unbilled usage so there are no surprises at the end of the billing period. Hopefully they don’t change it again. As it is now, I think it’s a great app. —— The app was great until the first week of August, and then they changed it and now it’s usefulness is limited. Previously, I could use the “month view” to see my daily usage for the current billing period, and at the bottom of the bar graph, there was an estimate of what my bill was going to be based on projected usage. There were no surprises when I got my bill. All of that is gone now. No one you reach when you contact Evergy even knows there were changes to the app and website, so like the app, their usefulness is limited. They do a good job of tracking outages but no so good at provide information you need to be able to plan your usage.
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