Leave a Review Mister Car Wash
Works fine
Took a moment to load. But now it’s working fine.Bousta Iphone
Developer Response
Hello Bousta Iphone, Thank you for taking the time to share your feedback. We’re happy to hear you’re enjoying our app. -The Mister TeamCan’t login
App says I need to enter a valid email, and the email is valid with all the correct informationhaibane
Developer Response
Hello haibane, Thank you for taking the time to share your feedback. We're sorry to hear that you couldn't log in. Please reach out to our Customer Care team at help@mistercarwash.com with the subject line 'Invalid Email msg - haibane' with the email, phone number, and name you used as well as any additional details you can share. We will work on resolving this issue. -The Mister TeamTerrible from the start
Got an email to try the app. Installed it, still waiting for it to open 20 mins later. I certainly wouldn’t advertise an app that won’t even open.patient1118
Developer Response
Hello patient1118, Thank you for taking the time to share your feedback. We're sorry to hear the app wouldn't open for you. Please reach out to our Customer Care team at help@mistercarwash.com with the subject line 'App Won't Open - iOS' with any additional details you can share. We will work on resolving this issue. -The Mister TeamHow hard can it be??
This app won’t let you delete an old membership that is no longer active. Calling customer service and you get the same answer. I would just like to have it completely removed so there’s not a chance of activating it. Sounds silly but it’s happened.blueflu
Developer Response
Hello blueflu, we have a workaround for this issue. Please reach out to help@mistercarwash.com with the subject line "Unlink A Membership - blueflu" and the email and phone number used for your online account. -The Mister TeamNew to this app. Made an account, but couldn’t finish it…
Hello, I tried making an account. I’m already a membership of the Mister Car Wash. I wanted to see what this app was about, but there’s a lot of issues of it being slow… In the process of making an account it froze and I exited the app, but lost all the progress. I tried making an account, but the mobile number is already saved. I tried logging and it didn’t work and I tried resetting the password, but it still didn’t work. It says the account doesn’t exist and I can’t make a new account because my mobile number is already saved… is there a way to fix this issue???Show lessChrisB.Playz
Developer Response
Hi Chris, can you please send this to help@mistercarwash.com? Please enter 'App Review - [username]' as the subject line and include the email and number you provided when creating an account and we will look into this further and follow up with you. Thank you! -The Mister TeamHesitant
So far so good….I haven’t had any problems with this app!!!🤞🏾ThreeKidzMom
Developer Response
Hello ThreeKidzMom - Thank you for sharing your feedback, we're happy to know you're enjoying using the app! Hope your kidz are enjoying the car wash, too :)In need of update
I have been using this app for a month. I can’t change payment method at all. I thought it was my mobile connection, but everything outside of this application works. When I choose to update payment, the application either closes or loads a white screen. Needs a fix.Abe_T3
Developer Response
Hello Abe_T3 - Thank you for using the app, and for sharing feedback on the issue of updating your payment info. We apologize for the inconvenience. The payment screen issue was resolved this morning and should work for you now. If you encounter any other issues, please let us know here or by contacting our Customer Care Team at 866-254-3229.Doesn’t work
App will not allow credit card info to be loaded. Just shows a blank screen.Illi12345
Developer Response
Hello Illi12345 - Thank you for reporting this issue with the credit card screen. We apologize for the inconvenience. The issue was resolved this morning, so you can try again if you still would like to make the purchase.Cant link account
I cant link my account because it’s asking for the last four of my card or apple pay. I’ve entered both and there’s an issue every time.
How annoying.Jetssssa
Developer Response
Hello Jetssssa - thank you for your feedback, and we're sorry you've had issues linking your membership in the app. If you paid at the store with Apple Pay, the last four digits to enter would be your "DAN." You can find this by going to your Apple Wallet App, selecting the credit card that you added, and then clicking on the "info" button with three dots. The last 4 digits of the DAN will be displayed in the row called Apple Pay. If you are still unable to successfully link, please contact our Customer Care team at 866-254-3229. They will be able to confirm the last four digits.Doesn’t work
Unable to sign into app because it says my email is invalid; been going on for multiple weeks. So far uselessESA0711
Developer Response
Hello ESA0711, Thank you for taking the time to share your feedback. We're sorry to hear you had these problems. We appreciate you sharing the details. We are working on resolving this issue. -The Mister Team
