Never works at gas station after multiple attempts
Overly burdensome set-up procedure
Waste of time
I cannot get this app to work
I’ve been emailing to transfer my account to my new phone number and THEY WILL NOT GET BACK! I would t make an issue if I hadn’t been racking up my points and now I can’t use them. Thanks guys…
Developer Response
Hello. Please call the support number on the back of your Rocket CREW® card to transfer your account to your new phone number. If any additional issues arise, please contact customerservice@rocketstores.com for assistance. Don’t waste your time. Not sure how has 5 start review. Makes you give so much information to make an account. Didn’t even work when I finally finished making it. Save your time
Developer Response
Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. To share additional feedback or receive support, please email customerservice@rocketstores.com.
It’s… okay
But you don’t get anything worthwhile for using the card during usual has routines
The rewards don’t justify the work
Developer Response
Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. If you would like to share additional feedback, please email customerservice@rocketstores.com.The app is very confusing. From imputing yhe card, to pumping
Developer Response
Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. Please email customerservice@rocketstores.com for assistance.I was trying to use the 15 cent off coupon it kept requesting a credit card… I had already put it in I didn’t get the coupon 15 cent off … I got 5 cents off
Developer Response
Hello. We’re sorry to hear about this experience and would like to assist you. Please email us directly at customerservice@rocketstores.com.The young lady woke up on the wrong side of the bed, I guess. Thank God her gentleman coworker was there to help out. He needs a raise, and for her I recommend a demotion. This happened at 3031 P St, Sacramento, CA.
Developer Response
Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. If you would like to share additional feedback, please email customerservice@rocketstores.com.I don’t understand the point of this app. I created the account and added my debit card. But then I realized I get charged like I’m using a credit card. It’s always .10 cents higher than the posted price per gallon. If I don’t use the app I get the lower price.
The Rocket app has never offered me some amazing discount or food/fuel offer to somehow make up for the increased cost per transaction. I am also limited to only pumping up to $75.00 worth of fuel. I like to fill my truck each time I visit a gas station. The app doesn’t allow that. I couldn’t find one positive reason to use this app.
Developer Response
Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. If you would like to share additional feedback, please email customerservice@rocketstores.com.Only let me pump $75. It doesn’t even halfway fill my tank. Would be great if it filled up my tank.
Beverly Hills 99
Cjdj3j
Andalltheusernamesaretaken
TeamManny
Voltega
Loverboy1724
Cathiann53
AppaledNUpset
SD_Johnny_T
FJB and pam
