Rocket Stores User Reviews

Rocket Stores
Rocket Stores
APRO, LLC. (California)

Top reviews

Pump

I loved it all I had to do is type in the pump number to activate it, I was skeptic at first for not knowing the if it might work or steal my money but it did work!

Meh

What’s the point of earning points to be able to do nothing with them????

Well pleased overall with the application

Easy to use. I get coffee for 50 cents on Fridays. I get more bonuses by having my debit card securely stored on their server and can pay directly from the app! Well done!

Awful App !!

Never works at gas station after multiple attempts
Overly burdensome set-up procedure
Waste of time

Rocket points

I cannot get this app to work

Wasted Points

I’ve been emailing to transfer my account to my new phone number and THEY WILL NOT GET BACK! I would t make an issue if I hadn’t been racking up my points and now I can’t use them. Thanks guys…

Response from developer

Hello. Please call the support number on the back of your Rocket CREW® card to transfer your account to your new phone number. If any additional issues arise, please contact customerservice@rocketstores.com for assistance.

Wasted 15 minutes

Don’t waste your time. Not sure how has 5 start review. Makes you give so much information to make an account. Didn’t even work when I finally finished making it. Save your time

Response from developer

Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. To share additional feedback or receive support, please email customerservice@rocketstores.com.

Not enough rewards for the work

It’s… okay
But you don’t get anything worthwhile for using the card during usual has routines

The rewards don’t justify the work

Response from developer

Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. If you would like to share additional feedback, please email customerservice@rocketstores.com.

Only for geniuses

The app is very confusing. From imputing yhe card, to pumping

Response from developer

Hello. Thank you for your feedback. We are always looking for feedback to improve our customers’ experience. We will share this with the team. Please email customerservice@rocketstores.com for assistance.

Coupon

I was trying to use the 15 cent off coupon it kept requesting a credit card… I had already put it in I didn’t get the coupon 15 cent off … I got 5 cents off

Response from developer

Hello. We’re sorry to hear about this experience and would like to assist you. Please email us directly at customerservice@rocketstores.com.

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