Leave a Review Smart & Final
wow, is this app bad
I downloaded this app, thinking that the other reviews or exaggerating but even the simple things like staying logged into the app or a massive pain I’m constantly getting errors about my session and asked to reload. scanning coupons is ridiculously hard. The app is really slow.
As others have said this app is basically unusable. Save your frustration from trying to use their coupons and just spend the extra money on what you’re buying trust me it’ll be worth every penny.Show lessBlodwras
Developer Response
We appreciate your feedback and apologize for any inconvenience you've experienced with our app. We're continuously working to improve our app's functionality and user experience. Your insights are valuable to us, and we'll take your comments into consideration as we strive to make enhancements. If you have any specific suggestions or issues you'd like to address, please contact our customer support team at sfonlinesupport@smartandfinal.com and we'll do our best to assist you promptly.Frustrated
Used to be my favorite place to shop but I am elderly and find this digital couponing very difficult and frustrating. Choosing not to use the app only makes me angry. I now travel further and shop at ALDIs and Grocery Outlet where shoppers are treated with respect and are not made to jump through hoops to save on specials. You have lost a customer that spends six to seven hundred dollars a month on average for groceries as I entertain a lot. Plus, I don’t welcome another invasive path into my private life.Show lessvons critic
Developer Response
We appreciate your feedback and apologize for any inconvenience you've experienced with our app. We're continuously working to improve our app's functionality and user experience. Your insights are valuable to us, and we'll take your comments into consideration as we strive to make enhancements. If you have any specific suggestions or issues you'd like to address, please contact our customer support team at sfonlinesupport@smartandfinal.com and we'll do our best to assist you promptly.Barely Functional
Every week there’s something new! So many bugs: sign-in issues, verification emails not working, and discounts not working. I also dislike recent updates that removed the ability to see coupon details. You can’t see the discount you’re getting because the titles are too long and you can’t expand them. Additionally, when you try to find a coupon by product name, there’s a fifty fifty chance it won’t show up. I always have to sort the coupon by category and scroll to find the one I’m looking for.
I understand bugs will occasionally happen, but please add the ability to expand a coupon description, and search for a coupon by product name. This would make the app more user friendly and less people would give up on it.Show lessKatABQ
Developer Response
We appreciate your feedback regarding the design of our app and apologize for any frustration it may have caused. We're continuously working to enhance the user experience and will take your comments into account for future improvements. Please stay tuned for app updates aimed at delivering a smoother and more intuitive interface.