Westpac User Reviews

Westpac
Westpac
Westpac Banking Corporation

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  • Login error

    Why the hell is the login username limited to only numbers and won’t even let me paste in my username which has letters and numbers!?!? This needs to be fixed ASAP!!! And needs two step authentication! Which I could put 0 stars..
  • Perfect except for lack of Apple Pay or an alternative

    Perfect except for lack of Apple Pay or some sort of tap and pay solution like the one CommBank has.

    The upcoming Beem is only for transferring money person to person, not for paying retailers at point of sale, so it’s pretty useless.

    The upcoming wearable solution also isn’t very helpful as I don’t want to have to wear a separate item just for Westpac banking. It would be great if they at least had a device that attaches to my keys or similar - if they can do wearable tech I don’t see why they can’t make a device that attaches to a key ring. Most wearables are worn because they need skin contact to measure variables, I don’t see why we’re limited to wearables for tap and pay banking.

    It would be great if Westpac just kept things simple and signed up for Apple Pay. If ANZ and many smaller banks and credit unions can afford to do it Westpac can too, they’re just unwilling to lower their margins.

    Short term thinking, if they don’t provide an iPhone tap and pay function in the next six months or so I’ll seriously consider moving banks despite being with Westpac for over 20 years, and I don’t think I’ll be the only one.

    Other than my Apple Pay gripe the mobile app is great, much better than internet online banking, hence the four stars despite the big whinge!
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  • Login field error

    The login/username field limits you to numbers only, my login isn’t numbers only. No mobile deposit, plus being a bank this app should have 2step verification text codes, last century banking compared to the us
  • Log in fail

    In NZ - can’t get past log in as customer number is too long for app. Assuming this is set up for Australia only?
  • Fantastic app

    As a first time user, I found the mobile app to be extremely quick and easy to use. I will be using the mobile app for all of my transactions.
  • New keyboard feature disables native predictive text

    The new keyboard has bugs that have effected my native keyboard and make it difficult to type (ex. disabled predictive text). There doesn't seem to be a way to fully disable the keyboard functionality as it keeps prompting me to add it while using the keyboard even though I removed full access. I had to delete the app.
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  • Westpac banking app

    Terrible App, keeps freezing and I can't log into my account. Fix it Westpac!!!!!!
  • Light and responsive app!

    App is light weight and responsive.
    Would be better if there is feature to send push notifications in app for bills, daily balance, etc.
  • Very cool app

    Amazing banking app. Well worth exploring. Traveling overseas and used features to lock my credit card, alert bank I was in US and changed my limits so I could purchase Christmas presents. It was so easy!!!
  • Can not transfer funds

    It takes me so long to transfer funds. Matter of fact I can not do it on this app as it just never appears. Even when it does then I try to select my accounts and it still doesn't let me. Not happy.

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