Zillow Real Estate & Rentals User Reviews

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  • Thank You, Zillow!

    Thank you Zillow for making home/property /land searching easy! And being able to shop with a partner is key. I really appreciate the platform you guys have. It’s super easy to use. I also really like how you can see Zillow owned homes - I recently learned about that which is interesting. There’s lots of information readily available which I appreciate. I like that you can save many searches as well. One suggestion/question - I have my real estate license and enjoy looking for properties for investors. Is there any way to get information for investors - as far as the income a property brings in typically every month? Not sure if that has to be a separate thing. I just know I used to have an app that would show you that information for investors - so you could see how much a property was currently making through rentals and that way you have numbers to give the investors to look at it when they’re deciding on what properties are worth buying.
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  • Ausome Real Estate Land App

    Just checking prices in your nieghborhood or all over the world. Excellent App with great pictures. We found our mountain vacation home in here for a great deal during Covid ! This App makes it easy, fun and exciting to check my homes value going up ,and up in Julian , CA. It’s going to double in value by end of year , so in 3 years and with the$100Gs added in value for upgrades oh so easy and get oh so happy we paid cash! Land is best investment buy a fixer upper in a area where it was the hood not to long ago but cleaning up now or buy fixer upper in popular mountain or desert destination and watch your home and investment skyrocket in California for sure. God Bless you hard working with more and all you be blessed with and I wish for you to always be in good health, to have safe place to live, enough money to eat, drink, smoke, and survive and help some , a lot of laughter and happiness, wish you have some love given to you which is lovely and a wish you all a life without alcohol or drug addictions I wish serenity with a sublime life being happy for you all. Big Uncle Bubba in San Diego, Ocean Beach Ca 😎🤙🏽🙏🏾
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  • Worst costumer service ever!!!!!!!

    I went through zillows because I saw it had good rating. Please do not be deceived. They never call back. I called the office and each time the people there are rude as of they are doing you a favor. I pay for credit reports, not them paying for me! Costumers bring business to this people. Then the person showing the home asked for an application after I payed zillows already for a credit run. I payed 50 dollars and from what I could see on their site the day o applied, no applications on the house yet. But now I am being asked for an application again after days went by which puts me one of the lasts one one the list ?? Where is the money? What did I pay for??? I called the office…no call back. None at all. The person showing the house told me my application needed to be refilled and that they don’t have access to zillow’s information. They are a third party. My money is gone and no one is taking responsibility for it. I have no house and cannot apply to another home because you can only apply for one house at a time. I have less than a month to move now and money missing from my account to who knows who, or what. Please stay away from zillows !!! Please this is fraud and they need to be reported.
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  • Maylin Carbajal ~ a Great Agrnt

    Maylin Carbajal was my agent when I bought my beautiful Montgomery, AL home last October 29, 2021. She really made it happen and this was with me living in NYC!
    I only saw this home on Zillow September 9th and by the 15th of September, I was bidding on it. I am a first time homeowner and she went to great lengths to help me secure this historic home including my placing a bid electronically, dealing with inspections from afar and hiring people to clean this home which hadn’t been occupied for years. She even found a nearby Air B&B when I came out to see it in person before closing.
    Every step of the way she literally held my hand and worked hard to make sure everything went on schedule.
    I cannot recommend this hard working, kind and thoughtful agent Maylin Carbajal highly enough. She is the angel that made my 1000 mile move into the home of my dreams possible. And she even negotiated a lower price. It has been such a pleasure to know and work with Maylin Carbajal, such an amazing and gifted agent. I am forever grateful she was my buyer’s agent.
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  • Marta Zimon, real estate agent for Keller Williams

    Marta Zimon is the best real estate agent I have ever met. She goes above and beyond to ascertain that we were informed about the latest listings and was involved with us throughout the process. We were living in upstate NY when we decided to move to TN. We came to visit in July and Marta showed us many homes. We were unable to list our NY home since the countertop installation had been delayed. Marta continued to email and text us new listings. When we sold our home, Marta jumped into action. My husband came to look at more homes. Marta found us the perfect home and helped us through the purchasing process. She was our eyes and ears in TN. Marta is not only a great real estate agent, she has become a wonderful friend. I don’t know how we would have completed everything and closed on our home without her. There are only 5 stars available but we would give her 100 stars if we could.
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  • The Barrentine Group

    First, let me say, you can't go wrong with The Barrentine Group. Professional, courteous and empathetic. No bait and switch with this reality company. My real estate agent, Anakatrina Waltz (AK), first started our journey off with a face to face or Zoom consultation. She went over everything that would take place, down to the most minute detail. She also discussed variables, assurances, protections and contingencies you have in place as a buyer.

    Being a first time homeowner, comes with some fears and anxieties. After the initial consultation was over, I felt at ease and that she would fight tooth and nail for me, AND SHE DID!!!

    AK walked the journey with me, always reigning me back in when my eyes got bigger than my budget. She has a background in property management so she can spot a quick flip, cheaply done property.

    Often, when you get down process of making an offer, expediency is the weapon of choice. Not only are you making offers to the seller but your also in competition with other buyers. AK had offer and counteroffer documents in my email so fast, it's was astounding. We were never late to the party. The process went down just like she explained in the consultation.

    I'm not going to mislead you. Not all home buying process's go as smoothly as mine did, but I can tell you one thing, if I were in a jam, I wouldn't want anyone in my corner except The Barrentine Group
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  • No better than Realtor after update

    I use to love this app and preferred it over Realtor because you had the option of the street view which allowed you to see the spacing between houses better and could get different angles of the front of the house. And I’m guessing that since there is no longer street view available is why a lot of the homes no longer have pictures of the front of the house; just the satellite view and mapping. The front of the house is a very important selling point, why the update got rid of option is mind boggling to me. Using Realtor more now because I need to see the curb appeal. Thanks for ruining the app 😡

    Edited review:
    First let me say thank you for bringing back the street view, that feature is very helpful. But now I’m disappointed again because after the last update we are no longer able to select homes nearby to compare. When using the satellite view with lot lines selected, you can’t open to view any houses close by. The area off screen when you scroll over to it has that capability for a split second (disappears almost immediately after scrolling over). This app use to be awesome but now it seems we can’t have all its capabilities working at the same time. Please get this app working properly again. I’m finding Redfin a better option right now and it has major glitches. Do better please!
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    Developer Response

    We’d love a chance to turn your experience around – if you email appstorehelp@zillow.com, a team member will assist shortly.
  • Night mare trying to list my condo

    I have tried three times now to list my apartment. First problem: I cannot list my home through the app. When I search for the address it finds no result. Second problem: When I went to list my home through the browser it switched back to the app, I thought this was a good thing. But found it odd that I was never asked to list the email in which I would receive responses. So I created my listing and waited. I checked the listing and saw the photos were from the previous owner but could not edit the listing. Turns out the browser version linked my old work email which was deactivated 5 years ago. I called and messaged customer service, they didn’t seem to read my emails but auto responded with “Just log in through the email you created the listing with and change the photos… I had already explained that an inactive email was on the listing. They then said there was nothing they could do. I kept emailing, and after a week they finally just deleted the listing. Now I have been trying again and face the exact same problems as before. I am furious, I need to sell my apartment and valuable time has been wasted. This app is garbage.
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  • Riskin Partners

    We cannot say enough good things about our dealings with the Riskin Team. Talk about professionalism, which was evident in every aspect of our process looking for a home. Four wonderful agents, catering to us, helping us find our perfect home was only a beginning. I am very fussy and it didn’t bother them in the least, or if it did they didn’t show it. Then the process of making an offer, counters etc, securing the deal for us. Their real work went on from that to helping us navigate through the entire experience, listing for us our obligations, the responsibilities of the owner, the list of people to call re: address changes, the list goes on and on. And on top of that they are all four very fun people, Dina, Robert, Sarah and Jasmine who are good friends, share responsibilities so that someone is always available to help when help is needed. Thank you Team Riskin.
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  • Great but needs some added features

    I like using the zillow app because in this market, the housing search never stops, even when you’re on the go. It gives me the information I need about properties, and works relatively well. Sometimes it fails to load when I select a link from my email to open in the app, which causes me to have to select it multiple times hoping it will load. One thing I really want to see out of zillow is the “x-out” feature that they have on other websites. It saves me a lot of time not having to check through the places I’ve aleady ruled out for one reason or another. I find the app to be a little easier to use than the computer because the small pane they give you to browse the property info on the computer (in a split screen with the pictures) is a little ridiculous whereas on the phone you can scroll through it on your whole screen. I use it everyday so I can’t NOT recommend it, but it sure could use some changes to the UI.
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