Leave a Review Zillow Real Estate & Rentals
Great/ needs improvement
I love this app! There are some things that would really be helpful though. Some of the people I agree with. The aerial view back would be nice. The lot line feature is just not the same. I disagree w/ the street view not being helpful. I too am an out of town buyer and appreciate being able to “walk” around the neighborhood to see if people keep their properties up. You can have a beautiful little house sitting in the middle of a big dump, Or across the street from rundown down low income housing units, or right next to an abandoned oil rig. A picture of the front of the house just doesn’t tell you anything about the neighborhood. I say, keep Street view, get rid of lot lines and or add the aerial view. It would also be nice to be able to save a “definitely” list of houses and a “maybe” list of houses instead of just one long list. It would also be nice to have a sort feature that would sort them by location. Some of us are looking in multiple towns. I love this app, but it could use a good polish.Show lessApple4me3
Value of Homes Not Accurate
Update:
Zillow did respond to my concerns. Answer was logical as to how home values are arrived - but - our home continues to change in value from neighbor homes. Why? If values are taken from sold homes of similar type in our neighborhood and unbiased, why the huge discrepancy? Zillow’s software surely can only give results from standard base line data. If homes are similar in design and make up, the values should be within reason - not a difference of $8k to $10k. Perhaps Zillow should only show a range of value - low to high - of homes within the area (neighborhood) instead of a single value?
Previously:
Not sure how homes are valued. House on both sides are valued several thousands different from ours and no improvements or repairs have been done.
Our home has been taken care of, landscaping, upgrades, energy saving additions, etc. The problem with services like Zillow is it tags a home with a $ value that doesn’t do the home owner any good or help when selling - expecting to sell at its market worth. The real estate programs shouldn’t show any $ value on homes not listed for sale and only homes that are listed should have asking prices.Show lessshutterfx
Went From Best to Worst
An example of a company being unresponsive to customers over the years, and failing. This used to be the best real estate app out there. It used to give you an advantage over realtors to see the valuable info, or potential discrepancies with listing prices. But now they are outdated and out paced by the others.
Info and status takes longer to update than on competitors. Z-estimates used to be spot on, but now they’re 100k below market in the neighborhood I’m looking at (20%!). This damages the market. They are measuring value based solely on house square footage. So if a house is 20% smaller than comp sale, it estimates 20% lower value. No other factors considered, like same neighborhood, larger lot, pool, the fact that NO HOUSE in the city is selling for less, and it’s a seller’s market. So buyers see this estimate, and there’s huge discrepancy between their expectations and the listings which go immediately to pending. Then they lose out/ chase market.
Also, I know people have been complaining about the non-close-able listing list that takes up half the screen for at least 5 years. More like 10. I know because I complained to them back then. Is it really that hard to hide the list?! Their competitors listened. Get the competing app. This one’s obsolete.Show lessSouthBeat
Love Zillow....hate the app
I LOVE Zillow and all the options they offer when looking for a please to call home, whether it’s temporary or permanent. But I only have a good experience when on my laptop. I got the app on my phone thinking if I’m bored, I could just pull up the app and search through houses in my specific filter. This is not the case, well for my app at least.
I create a filter (2 bedroom, any bathroom, home type: house, and the rest is any) and it’s shows I have 16 options! Awesome! So I start looking and click on one house, look through pictures then go back to check out another. But it changes. Now I only have 4 options? I’m confused but I still click on another house, I look through the picture there and then when I go back again to look at the other ones, there are NO RESULTS. I don’t understand how this is happening and I feel like everything I get on the app it glitches out. Sometimes it finds houses and the next minute, there’s none.
I really wish it didn’t do this because I love looking at house!! Zillow is amazing but I personally have app trouble!Show lesskatieklop
Great features IF you can figure out how to use them all...
I can't begin to list all of the features that Zillow provides to the prospective home buyer. Generally it's been a great mobile app. However, here's a handful of concerns: First, when you search it doesn't always find all of the houses that are listed using the filter parameters you put in. Second, it doesn't always show the houses that are listed by other "realtor" apps. Third, it's just kind of difficult to figure out how to get it to search for a larger area than just the city. We live in a smaller city (Amarillo, Texas) that has a lot of rural areas around it and would like to include those areas in our searches, in addition to some of the closer small towns. Fourth, just figuring out how to search and save a search is a bit challenging. In conclusion, as I said earlier, it is a great app that is loaded with features, and I will continue to use it as my main source of real estate information, but I just wish it was a little easier to navigate.Show lessActordude1
Horrible now with street view replacement
I previously liked this app but when I can no longer use the area view from above to see all sides of the house and the back yard, you made my job harder to find properties in another state. The street view is horrible, slow, and if the house property has an alley, you might see a little of the back, and sometimes you can't. What once took 20 secs now takes minutes to slowly navigate and many times I can't even see the side and back of a house. Please bring back the mapping view where I can use my iPhone to drill in, out and flip to the side views and back yard. This is how I narrowed down options plus it helped to zoom out to evaluate the neighborhood. The upgrade also lost some property lines on that view (iOS 10.3.3). This is also important to me. I want a list of 5 homes to look when I go to my hometown and you made that impossible. I will need to drive to them. People are losing opportunities and your value decrease A GREAT DEAL because of these changes. Please bring the satellite area view back rather than the clunky slow street one. Thank you.Show lesscwoods1997
