Zipcar: cars on-demand

Zipcar: cars on-demand

Book cars by the hour or day

Lifestyle
Travel
52 reviews
⭐️4.5 / 5
Rating
🙌72K
Ratings
📼6 scs
Content
📦~ in 2 weeks
Updates frequency
🗣❌ unsupported
Your locale

All Versions of Zipcar

7.8

June 27, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.6

June 8, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.5

May 29, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.4

May 2, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.3

April 17, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.2.2

March 28, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.2.1

March 26, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.01

February 26, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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7.0

February 12, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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6.18.0

January 29, 2024

This update brings bug fixes and other improvements to the app. When you share a Zipcar, you also share responsibility. Remember our community rules: Keep the car clean, fuel up, and return on time.
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Price History of Zipcar

Description of Zipcar

With Zipcar, you have a car in the city, with no strings attached. Join our car-sharing community to skip the costs and hassles of owning a car. Our app puts thousands of professionally maintained cars at your fingertips. And they’re available 24/7 for quick errands, weekend escapes, and every trip in between. Instant Access Join now and unlock cars near you with our app, 24/7. Most drivers are approved in minutes. No lines. No wait. No paperwork. All the flexibility and convenience Choose the perfect car for your errand or weekend getaway, from compacts to roomy SUVs. And book it by the hour or day. Contact-free pickups and returns Finding and unlocking your reserved car? Fast and easy. The app has step-by-step directions to the Zipcar parking spot. When you're done, just return it to the same spot. Save more with gas included Ditch the huge monthly car payments. And with gas, maintenance, and insurance options included, you save up to $1000/month. 24/7 support & roadside assistance Need a hand while you’re on the road? Our dedicated customer support team is available at all hours to help with any questions or emergencies. More sustainable Car-sharing with Zipcar helps take cars off our roads. Which means fewer emissions. Less congestion. Greener cities. And a world of difference.
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Zipcar: FAQ

Does Zipcar work on iPad devices?

No, Zipcar is not compatible with iPad devices.
Zipcar, Inc. launched the Zipcar app.
Your iOS device must have at least iOS 15.0 installed to use the app.
Zipcar has a consumer rating of 4.5 and receives plenty of positive reviews.
The Main Genre Of The Zipcar App Is Travel.
7.8 is the most recent version of the Zipcar app.
Zipcar rolled out its latest update on July 1, 2024.
Zipcar originally came out on February 5, 2023.
Zipcar, Inc.: The Zipcar app may contain content unsuitable for children under the age of 12.
Zipcar is available in American English, Turkish.
No, Zipcar is not featured on Apple Arcade.
No, Zipcar does not include options for in-app purchases.
No, you cannot use Zipcar with Apple Vision Pro.

Screenshots of Zipcar

Zipcar: cars on-demand screenshot #1 for iPhone
Zipcar: cars on-demand screenshot #2 for iPhone
Zipcar: cars on-demand screenshot #3 for iPhone
Zipcar: cars on-demand screenshot #4 for iPhone
Zipcar: cars on-demand screenshot #5 for iPhone
Zipcar: cars on-demand screenshot #6 for iPhone
iphone

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Reviews of Zipcar

  • Terrible customer service

    First using this rental app is was great and convenient though that didn’t last long once I lost my phone along with my cards and email, when I revisited the app I was met with a red flag restriction that prevented me from renting out with them anymore, with an app as highly recommended as this one you’d expect their customer service to be as dependable but that’s far from the case as they shown on numerous occasion their incompetence in identifying and resolving issues were baffling. I figured the lock was due to their membership fee which I had mentioned to them each call that I couldn’t see the charges because I no longer had the card nor access to my email so they concluded that because of that minor innocent mistake I’ll remain banned from using their services and that it was irreversible which is outrageous because they are the experts who run their app???. Not only i initially reached out to fix this on October 4th only to get this response October 18th which was mainly because I kept calling and reaching out because it was like I was being ignored the entire time and now the case is oh we can’t help you for the exact same reason I had mentioned. It was a very disappointing and discriminatory experience I wish on no one very unprofessional stuff like that could easily get voided to say it irreversible is nothing short of lazy and deceit
    therealdondadafromsouthbaytherealdondadafromsouthbay

  • Impossible to get support

    Reaching g out through here because I am unable to get support any other way. My zipcar was rear ended in December 2022. No damage to the car but we still exchanged insurance info with the driver and had a police witness on site. All information was shared immediately with zipcar. It’s currently April 10th and my account is still suspended but they are continuing to charge membership dues each month. I have tried to contact the insurance several times for an update. 30 min+ hold times and each time I have connected the call is dropped. I have called zipcar support. They simply say they have no information about how long the claim will take but it can take weeks. I ask them to discontinue my membership they say they cannot while my account is suspended. It has now been 5 months. 5 billing cycles where Zipcar is charging me a membership fee without: 1) access to the service 2) any way to discontinue my membership. Main call center are no help. They claim they can not resolve the issue and flatly refuse to escalate the issue to someone who can. Not sure what options I have except to report the charge to my bank and ask them to block it because at this point zipcar is charging me for a service they refuse to provide. Happy to connect with someone who can help me as customer service is not an option.
    tillyrgtillyrg

    Developer Response

    I'm so sorry for the long customer services wait times of late. We're working hard to improve this situation (and adding better in-app damage reporting) so that your likelihood of having a friction-free trip goes back up!

  • Horrible experience from start to finish

    Where do I begin, well my first ever time booking a vehicle with zip car since hearing good things about them. That went completely out the window when the first car I went to pick up was not at its home location because another renter did not return the vehicle. From there they were able to put my into another vehicle ( which I used my funds to transport to another vehicle in a Lyft). From that vehicle there was also another issue ! This car was missing a key and was unable to continue on a trip. Desperate to get to my chemo appointment, I took the associate recommendation to try another vehicle in the area. I got the vehicle and parked it and it never started back up again ! Malfunction warning and the car completely shut off! I called customer service over and over again and requested managers assistance which was no help at ALL! They told me I would not be eligible for my own money back because the car was still on a trip and I can only get partial if that’s possible me after the escalated it ! This has been a horrible horrible experience and I will not recommend anyone ever ever, book with this complaint for anything at all.
    shae_tyshae_ty
See 49 more reviews
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