System down....
App is great. Works good and makes taking the train a breeze. I have used this app to travel from Venezia to Milano, then Firenze. This is where I have been having trouble with the app not saying system down. Deleted and reloaded app to no avail. This is why Iโm dropping the star rating down to 2. Frustrating not being able to use the app. When working you can set times, change booking, and select your preferred seat.
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Very frustrating
I am planning a trip to Italy and need to know train schedule for different journies. The main problem is that once I check a journey from A to B, the next time I want to check a journey that involves either A or B, the app brings up the A to B journey, without the ability to change either. I have to uninstall and reinstall the app for each journey that I check. I do this at home, but I am not sure how doable it would be while traveling without WiFi.
My version is the latest, 5.0.10.0002.
My version is the latest, 5.0.10.0002.
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TERRIBLE APP
This app is honestly so poorly designed. The idea to follow trains in real time is nice but DOES NOT WORK. If I click on a certain train going from say town A to town B it will show me a completely different schedule, going from X to Y. Terrible.
Wifi non existent
Worst WiFi in transportation history! Best assistance to handicapped passenger at Salon Blu. Make sure you arrange 24 hours ahead of time!
App lacking. Free WiFi appalling
The app isnโt great. Connecting to the โfreeโ WiFi is an exercise in futility. It charges your credit card! There is no reason you should have to enter your credit card number to connect to the WiFi. At the MOST confirm your boarding pass number. This is the most offensive intrusion on personal information I have ever experienced with a transportation company for โfreeโ WiFi. There are more hoops than a circus act. At the end of it all I was still not even able to connect. Please make it like the airports. Connect, log in, confirm, connected.
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No log in
non mi lascia fare il log in nonostante le credenziali siano giuste
Easy to add tickets to Apple Wallet
Skip registration, then enter PNR (record locator) and email address to easily add your train tickets to your Apple Wallet.
Works perfectly
I booked a train for next week, paid, received both an email with confirmation as well as card for Wallet, an invoice in pdf. All without problems. Lay-out of the app is easy and clear. Perfect!
Not worth the time to download
There is literally nothing this app can do. I canโt load my tickets, search for tickets, login, or anything else that would be useful when traveling with Trenitalia. Save your time and donโt bother with this app.
CHARGES YOU & CHEATS YOU FROM RECEIVING A TICKET!!!
I selected my ticket, entered my info & credit card, then it said that the transaction didnโt go through & for me to pay again. I checked my email first & saw that I did already have been charged by Trenitalia for the tickets, but they never emailed me the tickets!!!
Now I have to call my credit card service to void the purchase.
Now I have to call my credit card service to void the purchase.
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