Kmart User Reviews

Kmart – Shop & Save
Kmart – Shop & Save
Sears Holdings Management Corporation

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Leave a Review Kmart
  • Kmart Marketplace Shopping

    I’m proud to support stores within the Kmart Marketplace and the Kmart app is perfect for my needs. Checkout is smooth. Saved for later and wishlists help me remember what I need. Everything is smooth and I always come here for certain buys. Plus, free shipping! Highly recommend shoppers use the Kmart app for specific buys such as furnace air filters and health needs such as vitamins.
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  • Very Hard to stay with it

    It’s hard going in & out of windows. No Continued shopping button in Cart. Why? It has to completely recalibrate to check out different colors of the same items. It doesn’t go easily back from looking at a zoomed picture back to the regular item page. Knocked me out of the website a couple of times. And after it took an hour & a half to order 5 nightgowns, I’m paying $15 for shipping? Geez. It also doesn’t keep it straight if I’m shipping a gift to someone else, but want billing come to me. What I did like is that it let me know inventory locally & online so I’d know if it was sold out. Would be nice if I knew that before I opened the window. Also to be offered contact option when it again becomes available would be nice.
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  • No way to get a return label using the app!

    There needs to be a way to get a return label using the app not everyone has access to a desktop computer. I have tried getting the desktop version using safari but when I go to sign in it’s takes me to a different website and after I sign in it never loads! I have also tried using my iPad and it looks like it going to work but when it loads after I have put in my sign in information it just takes me back to the home page without signing me in! I have been trying to return something I bought because it doesn’t fit for 2 weeks but it just won’t work!
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  • Pretty good but...

    When adding to cart, updating cart, or just going between screens in general, it take quite a while. In the digital age we expect to have things instantly & it really isn’t that long but when I see other shopping apps take one second between screens and K-Mart several, (5-7 seconds at least) it makes me think there’s a little glitch in there somewhere. Otherwise, it’s very well laid out and easy to find what you’re looking for.
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  • Review

    I love this app and Kmart stores and I’m so disappointed and sad that Kmart is closing down. I hope we can still shop online but I’m so sad to see them close. Kmart has made my life so easy when it comes to home decor, Christmas, school shopping and I overall love the layaway. I wish it was something I could do to stop the store from closing down. But Kmart is great.
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  • Good app, just needs better polish

    I personally work for sears. So I also love Kmart and I shop online a lot. Overall the app is great. Good colors and checkout process is good also. My suggestion is to have it better organized. Like say I want a particular size tshirt and even though you can filter products by size, sometimes the size filter option isn’t even available. Another thing I noticed is that sometimes there’s “to much” on the phone screen going on. Like compare other products, pictures, ads, payment all of it is on the same screen. Maybe condense like-things together/make the app easier to follow. Overall 4 out of five.
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  • Wow

    I went on there site and let me say this!! There prices are outrageous!! How they going to save you money when they jack the prices super high and discount them. Its not even a discount. This is there Black Friday deals?? No way!! I can get a 32” tv for 100 bucks on Black Friday almost anywhere. You cant find a 1- star rated tv for less then 200 on this site. And the then the tv is only 24”?? Man no wonder they went outta business n now online they’re trying to recover big losses by what? Ouch I’ll do my shopping elsewhere where they have real Black Friday deals. Granted you give free cash but what’s free cash when you have tripled the price on stuff that should’ve never been that high price in the first place.
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  • Absolutely HORRID

    I placed an order for in-store pick up making sure the items I ordered were in the store I was picking up from. 2 days later than my pickup date, I still had no email okaying me to pick it up. I called them and spoke to a supervisor who said in 2 more days my order could be picked up. (now 4 days late) Supervisor even called the store to confirm. Within hours I received an email saying all my items were out of stock, my order was cancelled and my money will take another 5-7 days to refund. HORRIBLE service and NO product!

    The worst part is, these were shoes placed in order by us for a family whose kids needed shoes who lives in a shelter! Disgusting.
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  • Best way to save money

    I love Kmart and am grateful my local Kmart is still around. Kmart has better quality products than their competitors and the app makes saving money really easy. The FREECASH offers are very generous considering they are stackable usually with your points you’ve accrued already and then on top of that you can earn more cash back on your purchase. For example: You have $15 FREECASH and can get another $5-10 CASHBACK when you spend $35-50. You get $75 worth of product, use your $15 FREECASH and get an additional $10 CASHBACK for your next purchase. That’s a total of $25 on a $75 purchase or as little as a $65 purchase. I love the seamless app to store experience.
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  • My layaway.

    Every time I go to use it to pay on my layaway it doesn’t work and I don’t always have time to get there. Sat it up on the app as soon has I got to my car. So I have been trying since Thursday to pay on this and it gets to the last screen and ask me to place order now. It’s all ready on layaway I don’t need to order it. Called customer service they couldn’t help me the called Kmart again and I can’t do a payment over the phone so I have to find time to go there. It’s due today and I go tomorrow and it’s back on the shelf Iam gonna be so mad. Please fix the app. Thank you. Tara
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