Leave a Review Kmart
Placing on online order for sandals
I have never have had such a bad experience shopping. I had placed my order at least 4 times with the orders . disappearing. I was excited about the wedge sandals however you had a hard time finding the items. I would have to start my order all over again & again. Then when I would go to order I would discover that some of the sandals would have to get picked up in the store. I am at least 40 miles away. I have been looking for these sandals all summer long and have had time finding a place to order. If I had not been desperate I would not have ordered. I may not place another order it is that difficult . I would not recommend this to anyoneShow lesstrailnlazer
Horrible App
I loaded this app to get my coupons and to keep track of my points.
This app keeps stopping mid use and just has that spinning thing until I reset my phone completely. During a recent trip to K-mart, I went to open my app for the cashier to scan my coupons and it wouldn’t allow me to access it. She was willing to wait for me to rest the phone but the people behind me were furious and it was embarrassing. She told me I could go to customer service afterwards. I look over and there is a wait but money is money right? So after I wait, the customer service rep says she has to re-ring everything as a return then sale. Who has the time for this???
Just fix the app Sears/K-mart!
Then I may shop in your store more often. As it is now, I’ve given up trying after that fiasco.
Another thing to mention here is the fact that if I wanted to shop online I can’t! Why? When I click to cart it won’t add until I’m logged on even though I am logged on! So I tried to log on in the window pop up when clicking to cart and it won’t bring me to a log in window. This app will not accept my mailing address claiming “authentication error “.
What a joke for an app.Show lessBlackMattie
Great shopping experience!
I am so sad that we no longer have a Kmart in Little Rock. However, the online shopping is so easy! Please continue to keep your business available. I love the basic editions products because they always fit and they are so affordable! I love many other products you carry as well, so thank you for still being available for me to shop!Show lessKathy from Little Rock
Unfortunately your next!
Just recently Toys R Us went out of business.
I’m afraid d to tell you that Kmart, Sears, and JC Penny are next. Your websites have been lackluster for years. Everything I want to buy is always out of stock. But you don’t know that until checkout. After spending time finding stuff to buy....you know the merchandise I’d like to buy since it’s on your web site as still available. Anyways, I would love to take the CEO’s job of any of these companies. I know I would do better then what they have been giving their consumers. But lack of innovation and customer service will be the death of these companies.Show lessBigBang73
Love/Hate relationship!
Shopping the Kmart/Sears app is a tedious task! Constantly going back and forth through products that are not available online, or in my area, or in my size is annoying! Then finally being able to find something I need/want and placing an order only to be notified later that the item wasn't available after all and my order has been cancelled... AGAIN (And in the end losing my Freecash points :/ ) ... is very frustrating!
I love the rewards program but shopping online is a pain in the ......!!!!
Please fix this!Show lessMrzPB
Annoying, Frustrating, and Useless
This supposed app was apparently programmed by untrained buffoons. If you search for an item to buy, invariably the built in search engine returns 872 unrelated hits, 62 items that are out of stock, and 3 items they expect you to drive 85 miles each way to go pick up. Poor Kmart. Even those of us who try to support them by being customers are thwarted.
Update: now it has decided every time I log in or add a new item to my cart that I live in Chicago. I don’t live remotely close Chicago and never have even been to Chicago. So now I get to spend an inordinate amount of time repeatedly telling the app my actual location. Further, the app randomly crashes on a repeated basis.
Updated update: the app refuses to allow me to add items to my cart, freezes up, or tells me repeatedly that there are no Kmart stores in my area (apparently they vaporized overnight).
Poor app/website programming will be what killed Sears Holdings.Show lessTimewarpshakti
Very Glitchy, But Still Works
Update: As of March 2018 an update to the app has made it very hard to use. It now logs me out constantly, won’t apply any coupons, and eliminates many products they have in stock when you search a brand name. It’s a mess. Hopefully they will fix this soon.
I’ve been using the kmart App for years now and have come to the conclusion that it will always have problems. The most common for me are saying my cart is empty when it’s not, not being able to filter search items properly, and crashing when I use it for too long. Despite all of this, I still enjoy using the app. I get really good coupons from kmart and shopyourway, and can usually get most of what I want for free. As a result, it’s worth it for me to put up with all the glitching and I would still recommend it to anyone wanting a good deal.Show lessFhfgjhfhff
*Wonderful app with quality!
I love Kmart. Since the days of a young boy I remember always going to Kmart for everything as Kmart has true value and quality for the dollar spent. The app simply makes it easier to shop for all your basic necessities. I will always stay humble, close to what matters most and definitely keep it simple and shop at Kmart! Thank you! ...
Best,
Proud Kmart ShopperShow lessRunningrebel185
Shopping made simple
I had several items I generally would purchase directly from the store, but since They’ve closed the nearby space, I’ve used the online service.
I find it easy to maneuver and their product description is thorough as any other well regarded online service.
I especially appreciate that, when ordering apparel.
The payment page is easy to follow and shipping options are better than many other online sites.
It’s a shame that the brick and mortar business is taking a backseat to this method, but I’m quite satisfied with K-Mart’s efforts in this competitive market.Show lessJasper Elephant
Still bad
Refined and detailed searches still have crappy unrelated results. I try to sort by price and or at the store closest to me but it will still give me results for items that are sometimes hundreds of dollars when my search criteria said $10 or less. My local Kmart store in Augusta Maine constantly has items in stock that I am told are out of stock online. Not only has the recent app update not fixed any of these issues but now it has an additional issue of my text not showing up when I type anything into a box be it my address the name of the pick up person my password when logging in I’m typing. The cursor moves indicating that the text is being typed but it’s blank. Also when I go to clip coupons I’m suddenly constantly getting errors . The only pro is that the most recent update has made the app slightly easier to navigate.Show lessJadedgirl025
