13cabs User Reviews

Top reviews

If cabs turned up it'd be great.

I've used this app quite a lot over the last few months and it's functionality is very well thought out.
Unfortunately the service provided by these guys is sporadic and you just can't trust them to turn up.
About one quarter of the cabs I order are late or fail to arrive at all.
It completely eliminates the convenience of getting a cab, and of course the convenience of this app.
Show less

Disappointed

Booking a cab using the mapping functionality doesn't work. Is off by about 500m. They've removed the ability to report service issues. The UI is VERY clunky and definitely doesn't do what you would expect... That's just the app. The service itself is pathetically bad. As I am writing this I've been waiting for a pre-booked taxi for more than 40 minutes. Yes, 40 minutes and that's during the day time. I was added to the priority queue 15 minutes ago...still waiting. Stay away from 13CABS. This ride, if it ever arrives, will be my last business with this company.
Show less

Don't both using during busy periods

Several issues with this, cabs are either always 58Km away, or it will assign to car and then drop back to waiting or worse will change to picked up when you're still standing there. If you actually need to be somewhere on time just call them.

Great app, not so great service using the online booking

More often than not, when I use the online booking feature, the cabs arrive but either pick up another dare or leave if you are not outside ready and waiting for them

Could be good... But isn't

This app doesn't work at all. Great idea and could be a good thing... If it worked

Works great!

Bad ratings from people who discover they have to register first and then don't bother actually writing a review so the developers can improve? Unfair on this app. It works as advertised and without problems. The bad ratings are given for reasons other than the quality of the app.

Assuming you don't mid registering (how many other web services do you have to register for to use?!?) then you'll find this app very useful.
Show less

Alternatives to 13cabs