Extremely User Friendly App and Process
Honestly spent less than 5-10 minutes on the app after the MGM corporation suggested I download it to make my upcoming stay go more smoothly. I booked my trip through Expedia, Expedia notified me via e-mail that MGM resorts had a message, the message said the aforementioned, I was advised to download the app which took seconds with no problems, prompted after that on how to check in, pay for, and receive a digital key on my phone, specifically to avoid long lines possibly due to heavy travel at the destination potentially. Couldn’t be happier and they made the process extremely less stressful and the apps appearance and designs are nice too. Highly recommend this app and company.
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Their verification doesn’t work
I tried 10 times. It keeps telling me they can’t read it
App is garbage.
How many times should I need to photograph my driver’s license to check in? You click “use photo” and it takes you back and asks you to photograph your license, completely oblivious to the fact that you just did! When it finally “accepts’ the photos (there was nothing wrong with any of the the photos,) you’re told “a problem repeatedly occurred and makes you start over. It’ll take less time to stand in line at the hotel desk… which I’m now so irritated, I’m thinking of cancelling!
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Not sure how it works
Keep putting points on or at least I think I am and it doesn’t seem to go up any or increase and I can’t find pending so I think it’s working and I think it’s doing what it should time will tell I’m concerned that a one off busy all these comps contribute to nothing
Missing some things
I’ve come to the app specifically to find the comps that I see in the little booklet that’s given every month. They’re nowhere to be found. There’s no calendar for the events either like the booklet conveniently gives. It also only shows slot FreePlay and no table FreePlay. While the app is better than the website, it’s still annoying that such simple things that would benefit the app are missing. A lot of things are arduous in their execution on the app. Also, it would be great to show the amount of drawing entries we also have. That’s also missing.
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Not user friendly
Multiple tries to download ID not successful. Ultimately successful, then check in complete yet no virtual key for me and guest? Perhaps still working out bugs with the app? Idea is great, execution not so much
Such a great place!
Love that place
Check in
Trying to do the virtual check in but it is not accepting my ID - tried taking various pics. And can’t seem to get help.
App is Awesome!!!
Lot it. Just signed in and “boom!” Everything is at my fingertips.
MGM just keeps on leading the way with “doing it right”.
Great job!!
MGM just keeps on leading the way with “doing it right”.
Great job!!
User Friendly
This app is very user friendly and it is very convenient to be able to check in through here and receive a digital key.
