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Disappointment
Honestly?
I've sent an email about this.
At the onset of your transition, I received a message that I was upgraded to Emerald tier. Immediately overjoyed, that I would now be able to receive a suite upon check in.
For the past fourteen years, every time I would book our stay that was all my partner would beg me for; and my reply was always the same “I am not an Emerald” :(
Imagine the disappointing astonishment when I went back to the B-Connected website last week and saw that that was so short lived.
Being a loyal patron of the past fourteen years, it is apparent that my patronage is of no significant value.
Whereas reservation was for my stay from 9/22 thru 9/26 was booked way far in advance (June) and my tier credits were
cleared after the booking this will be my“LAST” stay with your property :(
Disappointing, because I like your casino, and other properties, but I'm being treated like a bum, so I will go elsewhere.Show lessAvatordream03
Works better than the online site but needs help
When we go to book a room online it doesn't work and we have to use the app. But I wish it was a bit more interactive and very difficult to read.Deb's Thoughts
Sam's Town
Really enjoy using my app. It keeps me up to date on my points and I can see all the current events going on. It's really easy to book a room thru since you are using vouchers and whatnot. Thank you
Joe Pricewinona19
Sams Town
Excellent app easy to use no problemsCruising crazy
"Worth" It County
B-Connected has given me more then the slots themselves. Free hotel rooms, free Buffett and believe it or not I seem to win more cash off their free slot dollars then I do when I play with my own cash!!! It's been "WORTH" it to me so far to be a member ;-)Macrebel69
Blue Chip
The property at Blue Chip Hotel And Casino are Second to none. The VIP staff are somes fine people who make sure your stay is everything that you expect. Mike Breaky and staff: Timmy, Andy, Mo, and Joe, and Marva are why we keep coming back. Thanks to all the above VIP staff and also the others.
Tony and Susie Eulo, WisconsinShow lessJoey2007
LoVe the App @ Sams Town Casino in Louisiana!¡!
This App makes everything so much easier to find... You can check out the calendar, see promotions, & then book a room right there using your offers for your exciting stay!¡! It's AwEsOmE!¡!😜Nrmciver
I'm happy to be a B Connected member!
I love the app and have had nothing but great experiences with you guys and with the staff at your resorts, from The Orleans to SunCoast to Gold Coast and Fremont as well, in which I have frequently attended. It's been a great time every time.
In addition, this app has never had problems and everything is easy to located. From benefit offers, to upcoming events, even to which ever casino resort you choose to set as home base, and also including a unique/nice user interface. You can see how many points you have accrued, as well as where you are at in regards to your many ways of redeeming the points you obtain. Love this app, love the resorts, and best of all I honestly love being a B Connected member.
P.S. To everyone that reads my reviews and comments. I truly believe that you will not be disappointed and get to enjoy these resorts as much as I do. I make it a point to recognize all the hard work any and all staff members that go above and beyond to help anyone in need or make them smile and happy. Thank you all and I believe I broke record on the having the lengthiest review every made. Yet again, I can't help the fact of loving to share the many positive experienced I've had with others and new customers as well.
-Nicolas H.
"Klaus"Show lessnikko_098
Fantastic
This app is fantastic, it keeps me up to date, on my schedules, events, gaming, dining, and almost everything else. Yes it was helpful. I use it to check my balance.MarkV915
Works well
I love using this to see my current offers at the Boyd owned casinos. Works good also booking rooms. Also shows your current card point status.Firefighter78
