Leave a Review AT&T Office@Hand
Access Recordings
It would be great if we can have an easier access to record conversations, and also to listen to our recording. OpenPhone is a great example of what we’re looking for as in App UX.DJ Yung Vibe
Mediocrity at its most mediocre
It’s not a terrible app, but it’s far from good. Put a little effort into your interface. I don’t have the time to tell you all of your shortcomings. They’re numerous enough that if you actually tried using your own app, you’d know what I’m talking about.ZLSeth
Great App
I really enjoy this app. It’s great to be able to use my personal phone, but have a separate work number without having another device. Only suggestions I would provide to AT&T/RingCentral would be the SMS experience and messages. Feel like each message takes up a ton of room. Looks out of date, especially with the rest of the app being really good. On messages, it would be nice to have some sort of read identifier once the person I message has looked it or if I’ve mentioned someone on a team.Show lessdtstrickland
Good but rough.
The app is convenient but the admin tools hardly work and are a major let down trying to get things resolved remotely. Needs MAJOR work.Spatzjo
I works, but…
This is the app that we, my coworkers and I, used while working remotely for almost two years. We still use it back in the office, mainly for texting while coordinating work and it does what is supposed to do. My request to the developers, if I may, would be to resize the texting field line of the interface which currently allows for the window to show previous texts on about 92% of the vertical window space and only about 8% for typing a new text! 😳 Could we make it more like 60/40 ratio? I keep my app up on my screen about 2 inches wide horizontally and top to bottom vertically. I work mainly with graphics software and screen sqft is at a premium. Just give the user the ability to resize that texting line field to suit individual needs. Thank you.Show less7MaggiePR
New update is terrible
The new update has resulted in the loss of the toggle icons so all I see are squares when we are selecting who phone lines will transfer to. Have to have the app just so calls can go through but have to use the web page to actually make the transfers. Worst update everjb2054
On phone
Have been using this app for over a year I think. First time I could see who was all on the phone. Then got an update and lost that part. Then another update and it came back. Now another update and I have lost it again. I hoping I am not missing a setting someplace. It is really helpful to see who is on their phone while I am traveling.Show lessrickh h h 3160
Would be zero if possible
Worst customer service ever.Dmc14
Can’t Never Get Support
I’ve been having an issue with contacting customer’s in different countries and I’ve reached out a few times and don’t get help.
Help!!PBFY GB
Horrible app.
Constant dropped calls. Constant calls that never actually ring to alert me. I only know that someone just tried to call me when I see the missed call notification which I have to actually go into that portion of the app to see. Doesn’t integrate with InnoCaption which is a necessity for me as a deaf person. Horrible experience overall.Show lessamysaysso
