Leave a Review Clover
Highly recommend
My husband and I come here very often . They’re cool people with outstanding customer service . They make it a point to ask you what your looking for and not only direct you but also take the time to explain each product in detail. ⭐️⭐️⭐️⭐️⭐️ reviewmoe n desi
My visit
Jordan is the BOMB DOT COM!!! Very helpful and knowledgeable. Knows all my favorite flavors and gives me the right ones to try EVERY times!! Good dude, awesome employee!! Much love to AAA. My husband and I have been faithful, loyal customers to y’all since you guys FIRST opened over here on Clear Creek. Keep up the great work guys. A few of the other fellas know us well!! They all love and always compliment on my style and shoe game, great group of people… I have a few that know exactly what I like and their recommendations are ALWAYS on point!!! Keep up the great job guys!! We ALWAYS come back. Maybe a little too much. Lol!Show lessClariiLocs843
Needs work
My previous order is often in my cart when I go to place a new order. There’s times where I had to reclose the app several times before I could actually remove those items from my cart.
There’s a message button at the top of the screen, with an option to leave a heart or broken heart & note to manager about your order. Apparently this is not how you contact via the app about an order issue as I assumed. I was told by a manager I had placed an order with it was a review, and was yelled at “leaving a negative review” - Not sure who can see these reviews as I cant find them on my end, but there should be an actual option to contact the manager only with it being a “review”Show lessmirabellarose
Developer Response
Hello, we’d love to hear more about your issue, please send us an email at support@customers.clover.com so we can connect. Also, the message button in the app is the best way to contact the merchant directly. Any communication sent from that button is only visible to the merchant.Problem with ordering
PROBLEM: CLOVER ONLINE ORDERING APP
APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS.
CONTINUES TO SAY "UPDATE"
EXAMPLE:
customers adds the latte item with the caramel modifier to cart.
NEXT --- they want another latte but this time they select the chocolate modifier.
The only option the app gives you is the "UPDATE" button.
When clover software is updated business owners should be made aware and not find out via customers!! Besides updates shouldn’t mess with the way the business created the menu items. We have two locations and were just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions.
Please fix this atrocious update immediately so our customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.Show lessAromas Village
Developer Response
Hello, sorry to hear about this. Your concerns are definitely valid. This must have slipped by testing and was not done intentionally. We’ll work on getting an update out ASAP. If you have any additional questions or concerns, please email us at rewards@clover.comUPDATE = SALES KILLER
PROBLEM: CLOVER ONLINE ORDERING APP APP WILL NOT ALLOW CUSTOMERS TO ADD AN ITEM 2 TIMES WITH DIFFERENT MODIFIERS. CONTINUES TO SAY "UPDATE" EXAMPLE: customers adds the latte item with the caramel modifier to cart. NEXT --- they want another latte but this time they select the chocolate modifier. The only option the app gives you is the "UPDATE" button. I was just made aware of this horrible update by a customer this morning who was forced to place his order in 2 separate transactions. Please fix this atrocious update immediately so my customers aren't having to jump through all of these hoops simply to order their morning coffee. And so my business doesn't lose any sales due to the inconvenience if it hasn't already. It is a fact that in this day and age convenience = sales. Things like this are sure to have a drop in my numbers as if it isn't hard enough to survive in an economy like this as a small business. I certainly hope that you all can understand the importance of this issue and get it resolved immediately.Show lessSavvymouse300
Auto Pay & Tipping
Love the app and convenience of autopay when I’m checked in, but I cannot tip. How do I fix this? Is there something I can set up on my app as a customer, or does the vendor need to activate something to enable this feature. (If I still need to carry cash to tip, it defeats the purpose of a clash less app…)Show lessMuddy Rocket
Horrible
This is the only application one of my favorite coffee shops uses to place orders. One day mine stopped working I have tried to contact Clover support multiple times but they are completely unhelpful. They only want to talk to merchants and do not care about the customers who are purchasing items using their service. I cannot even get my password reset it’s such a hot mess. If I were merchant researching their services I would say look elsewhere this service will make your customers go elsewhereShow lessMSIM88
Order review page
The app is great unless your placing an order online. I often get shakes at the Frozen Monkee. I was running late last week and tried to order through the app online and accidentally chose the wrong shake - this is where the app goes South - it doesn't have anything that allows you to remove the item from your cart. There isn't even an email to reach out to for support. Even on here, I’m directed back to my account where there isn’t any support information. It’s too bad, I hope they fix this.Show lessDannick2
This is such a crap app
We use this to order from two different stores. I don’t share location with the app, because it doesn’t need it. Therefore every time I login I have to go through multiple steps to find the only two stores I ever order from and order the same thing. I cannot just tap on my previous order from the home screen and re-order it, I have to step through the steps to order it a fresh each time. So poorly thought out.Show lesscben
Not genuine … Beware !!!
Ordered for a restaurant through clover app. When I reached the restaurant, it was closed !! I have to see what happens to my transaction but it’s a spoiled evening.
Beware !! Their help and app support pages goes to 404 error and on their help page there is no way to reach them - even after logging through app.
I wouldn’t trust ANY kind of financial transaction on their app/platform . Please be careful and avoid any financial transaction on this app.Show lessHarishhere
