For a limited time, all Fuel Rewards members receive instant Gold Status.
The Fuel Rewards® program (aka Fuel Rewards Network or FRN), is a free loyalty program that helps you save money on fuel at over 11,000 Shell stations, nationwide. Fuel Rewards members with Gold Status save at least 5¢gal on every fill-up. You can earn additional Fuel Rewards savings when you shop, dine, book travel and more. Rewards are cumulative, and there is no limit to how much you can save. Rewards apply to any fill-up, up to 20 gallons.
APP FEATURES
• Track rewards balance, current tier, & tier progress
• Activate offers
• Link Credit & Debit cards for earning (always use as credit)
• Opt Credit & Debit cards in to allow faster redemption and fueling
• Find ways to earn rewards
• Locate nearby Shell stations
WAYS TO EARN REWARDS
At Shell: With Gold Status, you’ll save at least 5¢/gal on every fill-up at participating Shell stations. Also, you can earn rewards at select Shell stations when you purchase snacks, beverages, car washes and more.
Dine: Earn 10¢/gal for every $50 you spend dining with a linked Mastercard, Visa, or American Express at more than 10,000 participating restaurants nationwide.
Shop: Earn at least 5¢/gal for every $50 you spend at select local and online merchants.
Travel: Earn 5¢/gal for every $50 spent when you book hotels, flights and rental cars, through the Fuel Rewards program.
With Mastercard: Look for exclusive offers from Mastercard to accelerate your savings.
More: Find additional promotions at select regional grocery stores, other affiliated programs, and online at fuelrewards.com.
Some offers must be activated prior to earning. Use the mobile app to easily activate these offers.
HOW TO SAVE AT THE PUMP
• Use the app to find a participating Shell or other participating fuel stations.
• Enter your ALT ID (or swipe your Fuel Rewards loyalty card) at the pump before you pay
• Watch the price roll back.
Shell is the official fuel provider of the Fuel Rewards program. Participation varies by market.
Mastercard is the preferred payment card of the Fuel Rewards program.
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Summary of user reviews
Positive highlights
🚗
This app hasUseful for tracking gas prices and rewards
🤑
This app hasOffers good discounts and rewards, especially with T-Mobile Tuesday
⛽
This app hasShell gas is high-quality and provides better performance
👍
This app hasHelpful for finding cheaper gas stations in the area
Negative highlights
🔒
This app hasConcerns about credit card information security and potential data breaches
🤖
This app hasBuggy app with issues like random logout, login problems, and incorrect price display
🙄
This app hasAggressive and annoying pop-ups asking for permissions and data
🤦♂️
This app hasPoor customer service and unresponsive to user feedback
🤷♀️
This app hasInconsistent and unreliable rewards program, with discounts not always applied correctly
📱
This app hasRequires multiple apps to use the full functionality, which is inconvenient
I give this 3 stars because it took over a month for it to work for me. At the beginning, I entered my Alt ID number on the pump screen and recognized me as a member. Then I scan my card and star pumping gas. In the end, no discount applied. I tried different ways but always entering my alt ID on the pump screen first. I finally gave it up. However, yesterday I just scanned my credit card and the screen shows a different message. It displayed that I have a discount. After filling the tank, I got the discount and it showed up on the app. The last time, I was standing at the pump for more than 10 minutes , trying different methods but the system kept displaying that my reward has been used. I haven’t even start pumping gas yet. If the linked credit card has not been charged, how does the app thinks that I used the reward? So minus 2 stars just for the frustration that I gone through.
Also, some station has different price than what the app shows. One of them was 30 cents higher at the station than what the app shows. I’m not sure if this is app issue or the station did this on purpose to lure customer to their station.
