Clover User Reviews

Clover
Clover
Clover Network, Inc.

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  • Works without many bugs, but lacks some basic functionality/explanation.

    There doesn’t seem to be a way to “favourite” stores or set one as your default location. This means that *even though I only visit one store that uses this system*, I have to search for the shop every single time I use the app. If there is a way to do this? Hell if I can find it.

    The system is often slow to sync, the interface is obtuse/counterintuitive, and there is a limit with how many points you can earn/redeem in a day that legitimately messes with my ability to use the account correctly.

    Basically... I use this app because I *have* to, not because I *want* to, and I find it to function reasonably well but also so lacking in what seem like they should be very basic features that I cannot recommend it. Some manner of tutorial is lacking and ESSENTIAL for an app as counterintuitive as this one, for example.
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  • The best food in town!!

    My family and I enjoy this place every time we come here! I live 33 miles away and yet I still drive here just for the food! Today is my birthday and my family brought me here to celebrate and nothing could’ve been better!
    Thanks!!
  • Good but needs improvement

    I’ve used perka, now Clover, for over a year as a consumer and for the most part it’s been seamless as long as the retailer remembers to credit my account. The MAJOR improvement this app needs is OUR ability to see our points added up, like as a tally, in a string, not just the total. That way we can be sure each new purchase has been added correctly.
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  • Recent Improvements are Great

    As a retailer I began using Perka about a year ago. At the time it was unbelievably terrible and I had published an awful review about the entire program. Over the last six months they have made significant advances. There are still some glitches, but Clover is continuously working to improve and I’m so happy that we stuck it out through the rough patch. This tool has proven to be very valuable to both us and our customers. I’ve gone from one star to four stars. I am optimistic that soon I’ll be confident enough to say this is a 5 star program!
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  • Ripoff!!

    A local ice cream retailer offers a free ice cream when you get 7 points. The only problem is I can never get to 7 points! Once I had 5 accumulated and the next time I opened the app only 2 were showing. When I purchase 3 ice creams I am only credited 1 point although the receipt indicates it should be 3 points! There is no way to view your history on the app, so you can’t tell what has happened to your points! Very disappointed with this app. I’ve resigned myself to the fact that I will never get my free ice cream!
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  • Privacy

    There is none. Cookies, cookies everywhere with all the merchants with which they do business. They will also provide them with your full name and a photograph of you. And....part of the object is to track you, everywhere. Just read their privacy policy before you sign in and provide information. The url they provide apparently for more information and possibly opt outs is not connecting to this app. So no way you can even see if you can opt out. Also, they’ve already changed the company name to Perks or something.
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  • Quick way to get $ off food

    I don’t use many apps, but I’m in Nikos in Danbury, Connecticut frequently. The owner recommended Clover/Perka. I check in every time I pick up food. I’ve received so many credits for $5.00 off relatively small orders that I’ve lost count. This app has saved me a lot of money. I highly recommend it.
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  • Avoid this app & any retailer that uses it

    Prepare for the shock of your life! This app is horrible and so is the customer support. They never tell you the app can be used either when you’re signed in or not. I accumulate points not signed in. They are “registered” I see the tickets accumulating. One day the cashier at my smoothie store says you really should sign in. Ok, I go create an account AND IT DOESNT INCORPORATE ANY OF THE POINTS I HAVE ALREADY ACCUMULATED! I complain to the establishment and they are no help. They call Perka on my behalf, put me on the phone with a woman with a severely nonchalant attitude who swears she has no idea what I’m talking about. The only retailers who would use this app can’t afford to be connected with better service apps which are out there. Perka is the pits. Deleting off my phone and finding a new smoothie place.
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