Used to be my very favorite app, but now quitting
Total bummer. Used to provide a great basic photo-postcard at great price ($1), as well as overseas for a bit more in postage. But then they chipped away at the quality slowly but surely, with customer service leading the way in the dropoff. First they removed a small second photo icon, and then they doubled the price, and the new credit system seems built to decieve-it says cards at purchase but then shows credits on your accout so you never really know how much you have. Really, one of my most disappointing falls from grace of all apps i ever had in ten years on app store. To repeat: Total bummer!
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Response from developer
Thank you for sharing your feedback. We sincerely apologize for the disappointment you experienced with our app. Please know that we take your concerns seriously and are constantly working to improve. If you’d like to share more details or need further assistance, we encourage you to send us an email at socialcare@planetart.com. We’re here to help and would greatly appreciate the opportunity to make things right.
