Leave a Review Postagram
It’s getting harder and harder to add text
I’ve been using Postagram happily for years, but it’s getting harder and harder to delete the sample trxt. (Why don’t they delete it when you start typing like every other app?!) Difficult to SEE the thin orange cursor against the black ground. And so practically impossible to move it.
And then it takes the card forever to get to the recipient—two weeks to get to a recipient who lives less than 2 miles from me!
I’m going to look for another comparable service.Show lesscarolbrownie
Developer Response
Hello, we're sorry for your trouble. We appreciate and have noted your feedback. If you tap to enter text, the cursor should automatically be at the end of the sample text; so we might suggest deleting it from there. Please e-mail support@sincerely.com with any further comments, questions or suggestions for improvement. Thank you!Don’t use for campers
Their responses seem fairly typical and they blame USPS. The problem is they claim to produce the postcard within one business day, which is 100% inaccurate and then shipping they say it takes 3 to 5 days which also is inaccurate. I just got an order confirmation that suggested the estimated arrival was eight days from now. I sent three prior postcards on different days which all were produced and shipped on the same day which isn’t very much fun when you’re shipping cards to an 11-year-old at camp. Maybe there’s a lazy use case here for sending a post card when arrival time doesn’t matter.
Their AI customer support is useless. I sent a note to their email. I don’t have high hopes based on other posters.Show lessTara76
Developer Response
Appreciate you bringing your concerns to our attention. Please reach out to us directly if your issue is not addressed by Customer Service within the next 24-48 hours. Best contact email would be support@sincerely.com . Thank you!Shipping Delays
I have used Postagram since 2021. The quality of the cards are nice, along with their user platform.
When I go out-of-town, I create a Postagram a day for my Momma. However, Postagram has started bulk shipping, so instead of the postcards trickling in to Momma while I’m gone, she receives several on the same day. I expect them to ship the day after the order is placed. I snapped a screenshot of my email inbox, today, 23 July, where cards I had created on the 18th, 19th, 20th, and 21st were being shipped, today. I realize the 21st was Sunday, but I expected the postcard to ship on Monday.
Also, their scenes are more beachy focused than equally focused for those trips to the mountains, so it would be nice if they would add some more scene options.Show lessFly Fshr Grl