Leave a Review Lookout Life
APP not the greatest BUT customer service FANTASTIC
Natalie - agent I spoke to when I had Identity Alerts WAS ABSOLUTELY FANTASTIC! I’m an internet, Facebook, Technology Dummy and she walked me through everything that was going on very very patiently and THROUGHLY! She helped me understand what I needed to do and also the additional things lookout could do for me, in fact she had the main one, putting threat alerts on my credit reports DONE before I even stopped chattering away, in other words SAID And DONE while we were speaking ! The fact someone like Natalie is there for you 24 hours a day, 7 days a week, more than makes up for the so so APPShow lessHalfMoonBay Dreamer
Lookout security
This seemed really good until it caused my voicemail through T-Mobile to be completely blocked from coming to my phone, the only only way to get my voicemail is to turn off safe browsing mode very disappointing and while I agree that T-Mobile should be blocked it’s really not an option for me to lose voicemail completely since sprint sold out to T-Mobile and I’m on a contract I am unfortunately stuck with them and it seems really weird it took T-Mobile support 5 months resetting my voicemail, I reset my phone twice and hours and hours of support calls they NEVER figured it out and wanted me to send my phone to apple for repair, which nothing is actually wrong with my phone because once I turned of lookout safe browsing everything works fine and when I turn it back on no more voicemail, this is a real problem that needs to get fixed between these 2 companies because I know there are A LOT of T-Mobile users experiencing the same issue with being told to send their phones out for repair when they don’t need repairs and then the deductible falls on the customerShow lessXoey
Reliable and Stable
The app does what it says in excellent fashion. I’ve been a subscribed user since it was released. Added features and enhancements only make the best of breed even better.
UPDATE: Today, without any indication, my iOS devices stopped working on my internal network. After full troubleshooting, main connection, wireless access devices, diagnosed issue linked to having Safe Browsing enabled. When enabled, all wireless access points indicate “No Internet Connection”. Turning the Safe Browsing feature off (iPad Pro, iPad Mini, iPhone 11) removes the error and restores connectivity.
What has changed?Show lessckhm1st
Vpn/dns is blocking voicemail notifications
good evening,
The Lookout VPN/DNS function in the app from T-Mobile is blocking voicemail notifications on my iPhone 13 Pro Max. When I turned Lookout off, I immediately received all of my voicemail notifications under the phone app on my iPhone when I turn it back on, I lost the notifications. I’m not sure when this started however, for the last month, at least I have not received any voicemail notifications on my phone.
Please advise of any updates that actually correct the issue. 100 bucks a year for a service that cannot be used fully seems inappropriate.Show lessConcerned_user22
FINALLY! EXACTLY WHAT WE’VE BEEN ASKING FOR!
Do you want to keep your information secure? Do you realize that every program on your phone copied all of your personal and private information and sends it to their own servers every night? LOOK NO FURTHER! After paying your hard earned money for a security measure that was supposed to be already in place and ensured by the people “we” collectively voted on to represent us…..😐…..you can finally spend days going in circles trying to contact a make believe customer service department because you decided to buy this app, instead of paying your electric bill, which doesn’t even work! 🫡 God Bless, America!Show lessWetha Peepull
I feel 100% safe!
It’s nice to feel safe, that someone is looking out for you. I installed and subscribed to Premium Plus all in the same day and I don’t regret it a single bit. I’ve been very impressed with the application’s abilities, functionality and the ease of use. There isn’t anything I would change. Awesome job Developers. I appreciate your app!
Update: I’m still loving the security I feel knowing that Lookout has my interest in mind.
I’m a victim of Identity theft and they are here all of the way. Thanks Lookout!!Show lessFroglionturtle
Lookout app
This FREE app is indeed completely free of charge with absolutely no hidden fees. The app does offer an upgraded version for a small fee if your not content with the free, basic service but the basic service (which is FREE) has always served me well. This app is excellent in my opinion, it’s worked great for me and my iPhone. Its nice knowing I’m being protected while I’m surfing the internet and it’s especially comforting knowing that it’s completely free of charge because like so many, I simply can’t afford another monthly bill added to my monthly expenses. I’d recommend it to anyone and everyone. It’s an excellent peace of mind knowing my me and my cell phone are always protected plus the app notifies you of any breaches within your email address etc. The app also notifies you of any system upgrades or suggestions to better fit you and your cellular device. The app also offers many other excellent options for keeping you and your sensitive, personal info safe & out of the prying eyes of thieves/criminals. 💚Show lessporsche porkchop
Love the screaming !
I have used it a few times to find my phone lost in my house. You can make it scream, and twice, when I lost my phone when I was out, both times showed Exactly where it was. Once at Olive Garden, I could see where in the restaurant my phone was. I could see it was in the middle, where the office was. The other time it was at Krogers, again, I could tell it was in the carts are inside. It was there still. Awesome tool.Show lessSprintkinser
The Truth About LookOut Mobile.
Lookout used to be a product of moral good, willing to protect ALL devices from cyber threats. Now as Lookout have made their claim to fame, their services have dwindled to dust. Ethical and Non-Ethical hackers both agree, Lookout Mobile is easy to bypass and doesn’t protect your devices from threats as their key service has been removed, malware protection. With Lookout, no matter if you have premium or not, your device will not be protected. Malware removal tools and threat detection have been removed from service all together. What do you pay for?… Data Scans. Scanning the internet to see where your information is. Other competitors do this for FREE. Lookout only provides you with a notification telling you when a new update is available for your device. Your device has this feature built in so why would you need an app for a notification? Save device storage space and remove and stay away from this app and similar apps. A brand is only as good as the services they provide, you won’t be getting any from Lookout, inc.Show lessDj K-SlimDC
Review
Hello,
This app is little difficult to use. I’m paying for the year, premium plus, and I have to be connected to Wi-Fi just to ensure my information is safe. Not all Wi-Fi connections are safe, and I would like to be able to know that even without a connection, or if my phone dies, that my information is still protected. I do love this app, it has increased my peace of mind. However, I still receive a lot of scam calls, as well as unnecessary spam from sites that I have shopped with but discontinued those accounts.
Kind regardsShow lessccjhatch
