Leave a Review Matrix eServices Mobile
Useless
Poor excuse of an app and this company doesn’t even communicate with you and tries to make it seem like its your fault.Coneyng
Horrible experience
What a horrible app and company. The most confusing process, claim examiner doesn't respond, dates are wrong, no status updates. Look at the reviews, horrible!Real rap 22
Loading/ buffering
I been on create a account for two hours the screen just keeps buffering.Park3253
Developer Response
We are sorry to hear, you are experiencing these difficulties. Please reach the help link on the app login page and we will resolve your issues as soon as possible.Can’t login with my user credentials
This app is terrible. The back end doesn’t coordinate correctly with the user data to allow for a log on.Dabbler420
Developer Response
We are sorry to hear, you are experiencing these difficulties. Please reach the help link on the app login page and we will resolve your issues as soon as possible.No iOS password management integration
This app has the worst password integration I’ve seen in years. Can’t remember password, no Face ID, doesn’t pull log info from saved passwords in iOS, and won’t auto copy temporary passwords sent to sms. Makes logging in or resetting password way more difficult than it should be. As a new parent this is the last problem I wanted to deal with and incredibly annoyed.Show lessjsstrannigan
Developer Response
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. We will look into this further!Horrible app, not people friendly when in hard times
Longed in once successfully after that cannot log in anymore. Even tried to reset password to which it still did not send me an email or text as instructed. Horrible application to utilize when it impacts your work leave status, information. Work life balance is not this apps priority at all.CMC side of the app
Developer Response
We are sorry to hear, you are experiencing these difficulties. Please reach the help link on the app login page and we will resolve your issues as soon as possible.Essentially Useless
The only benefit is you can download copies of your docs but these are emailed to you anyways. There’s no effective way to contact support on this app to ask questions so you end up having to call anyways. The app doesn’t save your login so you have to type your email and password every time. And because I have this setting turned on in iPhone and it works for all other apps, I assume it must be a bug. Not sure what the point of the app is.Show lessPlayer of what's the word
Developer Response
We are sorry to hear, you are experiencing these difficulties. Please reach the help link on the app login page and we will resolve your issues as soon as possible.Ridiculous
This is one of the worst companies I’ve ever had to deal with. What an absolute joke. Horrible excuse of a companyMatiahB997
Absolutely Terrible
App never lets you use keychain, constant glitches throughout as well as wildly long loading time. Definitely needs an upgrade and some TLC.MisssLeanna
Terrible service and company
They do not care about helping you in any way they just are there for a checkPR_524
Developer Response
We are sorry to hear, you are experiencing these difficulties. Please reach the help link on the app login page and we will resolve your issues as soon as possible
