Leave a Review Heart Walk
Just awful
Where to begin? Does not keep me logged in. Does not stay synched with Apple Health, need to resynch data manually every day. Asks me every day if I want to connect to Apple Health, just like yesterday and the day before and the day before that. Forget your password? Good luck clicking the Forgot Password button, the emails never arrive ( and no, they're not in my spam folder). I'm glad there's only one Heart Walk per year. And before you ask, I won't be contacting you too explain whatever issues I might be experiencing. It's all in this review.Show lessmarkgrunen
Developer Response
Hello, we apologize that you are experiencing technical difficulties. Can you please contact us at bfsupport@charitydynamics.com to guide you through the issues you are seeing.iHealth connection
It doesn’t link some of my workouts. I only found that the “other” workout actually records.lechugajj
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again.Terrible App
Slow and clunky all around.
Requires your password each time you open the application and it takes several screen taps to get the on screen keyboard to pop up so you can actually input your password.Dr Homer
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again.Missing information
My app does not show the activity icon. I have connected my Apple health & there is no activity showing. I want to participate. Is anyone else having issues?no activity
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again.Too bad - a good cause.
It never remembers my password, even though I have it set to remember. My whole team is having the same problem. Also, it’s supposed to have the step tracker, but it doesn’t - even though I’m told I’m supposed to update the app. It says there’s no née update. Ugghhh.Michmilk
Developer Response
We are sorry to hear you do not like the app. If you have any feedback or suggestions, please write to us at bfsupport@charitydynamics.com. We would love to hear from you! We are always looking for ways to make the app betterGood cause, Bad App
Why does this app need 100% of my health data when I’m only walking? Why does it want location 100% of the time, and repeatedly requests that, even though I only care about it tracking walks? Why do I need to re-enter my password even though I clicked “remember me,” and why isn’t biometric unlock an option? I downloaded this app to be part of a work event and ironically it’s easier to use if you just install it before the event and delete it after, then to leave it installed and creeping on you.
Edit in response to the “developer reply” to this review: I outlined why your app is missing above as have many other reviewers, it’s silly to ask me to contact you further.Show lessB. Unser
Developer Response
Thank you for supporting Heart Walk and the American Heart Association. We appreciate your review! please contact us at bfsupport@charitydynamics.com so we can address these issues and the functionality of the app. Thank you!The app shouldn’t time out
I haven’t had this app for long, I downloaded it for the 2021 Heart Walk, but so far, it leaves a lot to be desired. I don’t feel there’s really any information on there to keep secure, so I don’t know why you ever need to be signed out. I’ve tried to track activity in real time twice, but the app times out and just erases your time.
Fortunately, I had tracked my activity in other ways and could enter it manually, but so far, my intention is to delete it as soon as the Heart Walk is done.
In general, logging in each time to use the app is annoying and seems totally unnecessary.Show lesshdyand
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again. Thank you for being a Heart Hero and participating in the HeartWalk.App is not able to pull active minutes from apple health
Heartwalk app is not able to pull data from apple health which i think defeats the purpose of the heartwalk as everyone using apple are being forced to log active minutes manuallyhemant758
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? It'll help us fix the issue and keep it from happening again. Thank you for supporting Heart Walk and the American Heart Association!Donation
I accidentally donated 250 here on this app. I gave donation to Kai Cullings team. Please remove my $250. Ty MelMelven The Great
Can’t Log In
The app remembers my login, however, I keep getting a message that says that I’m not registered for any events. I am registered. After the message, the app won’t open.doughnut58
Developer Response
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support at bfsupport@charitydynamics.com? This team can troubleshoot the issues causing these features not to work. Thank you for supporting Heart Walk and the American Heart Association.
