Pretty Much Useless
This app is a joke. Our Mazda CX-5 does not have remote start from the key fob, but the salesperson said it would be fine because we’d get remote start from the app. However, we have two people using the car, and you can only have one account for the app. Every time one of us logs in, it logs the other person out. And, no matter how many times I set up Face ID, each time it logs me out, it forgets I want Face ID on, so it takes an annoying amount of time to log in every single time I want to remote start the car. Then, the remote start itself is spotty, and when it does work, it takes a full minute to turn on, all of which costs time. The app doesn’t even allow you to control any heat or air settings, so it’s pretty unclear to me what the point of any of it is. The app claims to have a status update on my car, but even when I manually refresh it, it’s usually as of at least 4 hours in the past. So when I do use the app to, for instance, make sure I locked the doors, there’s no feedback to make it clear that the command went through, and I sure can’t check the status of the car for that. In conclusion, it’s junk. I am made stupider each time I try to use it. I award it no points.
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