Great time!
We decided to do a last minute birthday trip for my son, we had so much fun the park was nice and clean and wait times were excellent especially since you have to do reservations definitely can’t wait to visit again!
Buffet could be better
Everyone was great at the resort. The reason for four stars is the buffet. I’ll always Beeline to the omelet station when a buffet has one. I’d like an option of fresh eggs instead of the giant batch of scrambled eggs or soggy looking boiled eggs.
Nice
Nice app and helpful to navigate around the park. Would be better if it had a couple other features. 1. A Help feature where you could get FAQs or even a live chat. 2. Ability to search for specific food items (i.e. popcorn). 3. Name of each section of the park, like on the paper map.
Good app but wait times are inaccurate
The app is great. It guides you to all the rides with a walking path. It’s very interactive.
I love this app as a whole. I gave it 3 stars because the wait times are inaccurate and that’s a no deal when you are planning what you want to ride.
I love this app as a whole. I gave it 3 stars because the wait times are inaccurate and that’s a no deal when you are planning what you want to ride.
Good time
Great time for the kids but difficult to make reservations and reserve time. The reserve n ride FAQ did not specify that it was for the land rides only. The hotel did not state that valet was only reserve only. No way to contact a person to ask someone questions without sending a email and waiting 2-4 days for a reply. The reserve n ride was great feature but only for specific rides only and not detailed in any information. Overall we had a great time!
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Somewhat Functional
Overall the app works most of the time, but there are some huge gaps in performance and features when compared to other amusement parks for example:
1. You can’t add your annual pass to the app
2. Half the time rides disappear from search when the rides are running
3. Food locations also disappear from search
4. Food locations do not post menus
5. The water park is shown on the map, but you can’t get info on the rides, height requirements, temporarily closed attractions or food locations.
This app has a lot of ground to catch up on to meet customer expectations.
1. You can’t add your annual pass to the app
2. Half the time rides disappear from search when the rides are running
3. Food locations also disappear from search
4. Food locations do not post menus
5. The water park is shown on the map, but you can’t get info on the rides, height requirements, temporarily closed attractions or food locations.
This app has a lot of ground to catch up on to meet customer expectations.
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App is very useful
The app is very useful. Tracks your location helps guid to each ride. Tell each ride wait time. Very user friendly. This app is better than the apps from other amusement parks. Great job Legoland!
Legoland Stay
I loved the park and hotel food was great staff was very helpful only complaint is that the hallways were a little stuffy at times more air circulation would be good
One of the worst apps ever
An App is supposed to be helpful. This does the opposite, especially the map/direction. Not sure who designed this, that person/team reviewer hasn’t even bothered to enable Feedback (feedback option on Info takes you to a page that tries to sell you more passes!). Maps should have names to the entities shown - it has absolutely none, and that results in confusing directions that make you go around in this maze. This app/map is everything a helpful app should not be… Sad
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Map is unlabeled
The map is hard to use, especially if you have not been before, because it is not labeled well. A paper map works much better for navigating the different parts of the park.
