Leave a Review Sallie Mae® Banking
Absolutely ridiculous
Just look at version history, hasn’t been updated in over a year, which tells you all you need to know. Worthless app. No facial or touch ID. Can’t see your full account number. Doesn’t display APY. Slow response. For CD, other banks display cumulative (daily) accrued interest prior to monthly posting, but not with this app. Will not be renewing CD upon maturity.Show lessCentralMA
No improvement over 14 years… still terrible
I’ve been with SallieMae for at least 14 years. No complaints about the bank itself but their app is awful. From the time I started using their app until now, this banking app is THE WORST of all the banking apps I use (at least 8 others). As others have said, my local bank’s app is 100 years ahead of this one, and that’s the way it’s always been. Today has been an especially bad experience with the app constantly signing me out, so here I am to rant a little bit.Show lessNicole61920
Y'all here for the APY? Try SecureBank (TIAA)
Please hire some knowledgable people to write and maintain a better app than this. This one works – kind of, but is very slow, gitchy, and as far as I can tell not better than the website. Last update a year ago, telling. No developer responses to all the one- and two-star ratings and feedback. C'mon, do better.
P.S. currently SecureBank has a high-interest 5.15% (variable) APY savings account, better than what Sallie Mae offers. And their app is fantastic (it's currently through TIAA but they're developing their own soon).Show lessigrustpim
Horrible App
I have never seen such a large institution put such little thought and effort into their app. It looks circa 2010 on an old iPhone. What appears to be a ‘back arrow’ really signs you out so you have to sign in all the time, there’s no facial recognition to sign in quickly, and the app is just slow, clunky, unappealing, and overall arduous to use and look at. Considering moving to another financial institution because of how horrible this app is.Show lessgarganteil
Terrible app
This is by far the worst app I’ve ever used and is only good for seeing the account balance. Everything else is glitchy, slow, or flat out doesn’t work.689ghog
Poor Performance
This app doesn’t function well at all. Very glitchy and slow load times. Sad for such a large corporation to have this qualityBW98716
Not working
This app no longer opens. I have deleted and re-installed x3 but it still won’t open. Worst banking app ever. My account is accessible when using the website so this is definitely an app problem.joiebug23
Just stopped working
I have been using this app for years and have never had a problem but, it has now just stopped working. I have deleted it and installed several times, nothing. Very disappointing.linda0219!
Doesn’t even load most of the time
The majority of the time, I can’t even get the app to load. So frustratingLilkeeps11
Unreliable app
At 1st seemed fine enough but I’ve used it for 1 month now and it doesn’t not always even open reliably. Past few days when I open all it says Sallie Mae with no option to even log in. Good bank rates, terrible accessibility and practically useless app.Caradara
