Leave a Review Sallie Mae® Banking
FIX YOUR APP
This does not work.Vegggiee
Works very smoothly
Clean layout and good functioning app for checking on my Sallie Mae bank account. The developers must have overhauled the app, because none of the criticisms in all of these older reviews seem to apply anymore – except possibly the absence of the app’s ability to memorize your UserID/password, which I NEVER do for banking apps anyway. I’m happy with it.Show lessEbb n' Flow
Need biometric
Can’t always remember password/ user id. Very inconvenient app.hddhbjjgcbjbvc
Not great
This app is very basic and hardly useful. It’s slow and does not work half of the time. Just a blank screen. App developers should look at other successful banking apps and take notes. This app needs major improvement.BruinFan67
No biometrics
This app has no option for biometrics for sign in. I called once and was told it was because of security. You are literally the only financial I have seen that does not allow for that.Natick, MA User
The good news...
The good news is that no nefarious organization will be ever be able to hack this app because it barely functions and they would get supremely frustrated even trying to access the most basic of functions. It's also awful for honest, actual users.Transformed1
Rarely works
I’d say >75% of the time, I can only see my balance before I start getting error messages. It’s nearly impossible to navigate the menu or go to my profile without the app freezing, crashing, or saying “function not available”
Why offer an app if you’re not going to maintain it and make it usable?lizcanclimb
No login memory or biometrics
There’s no support for remembering your user name and no biometrics support. So each time you use the app, you have to remember everything which probably means your userid and password are the same for all your web sites or you have to go to another browser that does remember in which case you no longer need the app.Show lesstrw13542
APP IS BROKEN. DOESN’T SHOW USER AND PASSWORD.
Why doesn’t the app display the user ID as it’s being entered? This app needs a do over.NicoleABella
Shows how little Sallie Mae cares about its customers
Feels like an intern designed the app.... in the year 2011NoFear24PR
