Leave a Review Sallie Mae® Banking
Major issues
Can’t see the login ID or password when logging in. Gives unsupported browser warnings. Just a complete mess. Sure, I can eventually get logged in and see my account, but this is just a garbage app that desperately needs an update.space_goat9928
Fix it
Can you fix the issue where you can see what login ID and password you’re typing and also be able to save the info so you don’t have to type it in every time? Really annoying.Sparklingcharm
Useless
My favorite flaw is the app tells me I can find my 1099 in the statements section. There is no statements section. My second favorite is that it tells me my browser is not supported and lists my browser as supported.Yre2270
Login.
I am not seeing what I am typing, when I login.GSWil
It Works Just Fine.
If you’re a savings customer of Sallie Mae, this app works just fine. No issues here. Haters to the left.Fetterz24
Horrible
Simply does not functionzzzzzzzzzxs
Piece of crap
Piece of crapTechnologicus
Needs a lot of improvement
I was hoping the update of the app that was hyped for months by the emails would be modern. It feels like this app would be at home 10 years ago. It refuses to remember my login information, doesn’t utilize any biometric methods, refuses to log in on any WiFi networks I have to turn it off every time I want to login and check my account, and does not have a way to access my tax information. I expected more from the update and really hope they improve the app. I really enjoy having an account with the bank, just not the ease of access on mobile devices.Show lessRR939
Claims there's a newer version
I was excited about the new app, since the old app was way overdue for an upgrade. Unfortunately I hate the website redesign that accompanied the app upgrade, information is now hidden that used to be at the top of the main page. But this review is for the app, not the webpage, so I'll get back to the app.
I have logged in to the new app a few times, but now when I try to log in I merely get a message that there's a new version in the app store and I must upgrade to use the app. Problem is, there is no new version in the app store.
Even when the app lets me log in, I dislike the new design--the text and design elements are so big and spaced so far apart that I can't see much info without scrolling.Show lessaedifica
Try again
New version is not functional. Required password change and then locked me out.
Update:
After logging into the website and fixing the password lockout from the App I can now use the mobile app. Upgraded to 4 stars so much better than the junky app that preceded this. Please add face of finger print login to speed things up. So nice to be able to make transfers and deposit checks. Almost left to go to another bank because the app was so crummyShow lessER Vet
