China Southern Airlines User Reviews

China Southern Airlines
China Southern Airlines
China Southern Airlines Company Limited

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Leave a Review China Southern Airlines
  • I haven’t seen such useless airline App

    I put the correct password but it keeps saying there are incorrect letter😅😅 most of functions can’t be used in international area, as most of them are blank pages!! I try to get a phone call to the company but no one answers. How dare you said you’re a company with good service???
  • Probably the worst airline app ever used

    China Southern tries to promote its below-average app all the time even during the flight. But the truth is the app is extremely hard to use, not user friendly and lots of network errors.
    Not to mention the English translation on the app is noticeably different from its Chinese origin.
    Sigh…
  • 垃圾app/Rubbish app

    The worst and most stupid app that I have ever used. Go to other airlines if you don't want to spend TWO hours buying one ticket and finally fail. 垃圾玩意,活该南航竞争不过人家。穷疯了吧不知道弄个好点快点智能点的吗?祝早日完蛋。
  • Always forced quit

    Bug everywhere
  • 需改进

    电话打不通,客服没有人,没办法实名认证,没办法用里程兑换
  • 慢得要s

    南航app积分兑换,南航商城慢得要s,还试过发错款式。IT人员不懂如何改进吗?白拿工资的。
  • 价格bug

    在app里搜出一个价 下单不了 打客服帮忙下单价格直接翻倍 然后说app里的价格无法给到 ???
  • A piece of garbage

    Hard to understand why such a big company has this dis functional app. Someone must have received a good rebate.
  • worst app

    I used the help. I waited about 10 min and finally get connected to someone. Then there is reminder saying conversation finished! I tried again and again, never get connected with someone. So frustrated. Waste lots of my time! This app is useless!
  • Broken for foreigners

    You can’t real name verify, you can’t add your foreigner family members passport numbers, and the entire app interface doesn’t support English names properly. Terrible experience, and their customer phone support is consistently unable to help after reporting these many types of similar issues over the past year. Unless you are Han Chinese living in mainland China, expect to be treated like garbage by the China Southern app.
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