Webroot Mobile Security User Reviews

Webroot Inc.

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Doesn’t work on IPhone?

I can’t use it on my IPhone? It’s keeps telling me email and password are wrong. I’ve wasted a lot of time changing it but see here in the comments that it’s a problem with your app! Please fix this. I normally love your service.

SUPASHADY13

a year ago

So not let me log in on iPhone

Works ok in McBook but on iPhone appears an error telling me that my email, my phone or my password is not correct. But all are correct and can log in at my McBook perfectly. For what I read on other reviews, this issue has been there for more than 6 years and Webroot has not do anything about it. I am disappointed bc I bought the package that supposedly include protection on mobile devices and this is not happening! I called support and the system crashed

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Shishkypoo

a year ago

Notice

Bellow/hellow how can I put product key. When I haven’t purchase it. You did even set a free trail before the product key am sorry say this FIxxxxc Ittyt

1969wild

a year ago

Bout ready to cancel for good!

Had webroot for years on computers, just figured let’s put on mobile. Easy download, could not even get into it! Kept saying invalid user or password, and it wasn’t, tried to call and went no where with a bot! Sent an email saying if this is the level of service for a security company! Maybe time to change!

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Robertttffguuj

a year ago

Too complicated to download onto your cell phone

I have been trying for an hour now to download the app onto my cell. I’m sorry now I purchased Webroot.

stktder1

a year ago

Request to Webroot

Thanks to corruption that has pretty much destroyed iOS security as a whole, antivirus protection has pretty much become necessary on iOS devices. I believe that Webroot made the right call in creating an antivirus app to address this issue. However I think they should have created a new app for this instead of completely erasing their web browser. Recent reviews show how much people relied on Webroot’s browser. I hope that Webroot sees those reviews and remakes the browser to make things better for those customers. I personally believe that Webroot should have both a web browser app and an antivirus app available separately for customers to use.

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Sammycat2005

a year ago

Response from developer

Sammycat2005, thank you for your question. My apologies for the late reply. 1. Do these features include the security filters on search engines, like google, on the safari app just like the old secure web app did? The new Webroot Mobile Security does not provide annotations on search results pages but will stop you from going to a malicious site. 2. Do these features include any type of ad blockers? At this time, we do not have ad blocking capability. 3. Do these features require a Webroot account in order to use these features? After downloading the new Webroot Mobile Security app you are have all the features that are available. Please don’t hesitate to post more questions or comments - or if you have more feedback please send an email to webrootmobile@opentext.com

They removed the browser

This app used to have a decent secure browser, but for some reason they decided to remove it, and now the app is basically useless

Tarboy9

a year ago

Where’s the browser ??

I’ve used Webroot for awhile and recently renewed and now it’s trash. All it does is scan There is no browser. All saved tabs…gone.

Vigga256

a year ago

Where’s the browser!?

Where’s the Webroot browser!? All my tabs just vanished! What’s happening!?

Indigo Skii

a year ago

Response from developer

Thanks for sharing the issue, I will request you to update the app to the latest version. Please contact our support team via webrootmobile@opentext.com. We will assist you.

Don’t bother after the update

I use to love using the browser for Webroot, but they recently did an update and you can no longer use the browser. Only scan your phone and check WiFi security. Just don’t waist your time and money on this.

KOSTRAL