Webroot Mobile Security User Reviews

Top reviews

My browser and all my bookmarked pages are gone

Today with no warning this app turned into Webroot security instead of Webroot browser. All of my bookmarked pages are just gone. There doesn’t seem to be a way to revert it either. This is a nightmare all the recipes I’ve saved over the years everything just gone.

Not secure, won’t load pages

This app isn’t secure, refuses to load pages, won’t load widget on home screens, it’s not working

Response from developer

Thanks for sharing the issue, I will request you to update the app to the latest version. Please contact our support team via webrootmobile@opentext.com. We will assist you.

Useless!

This app keeps crashing after I downloaded twice. Please do not get Webroot next time. I wish I never bothered with this, period. I’m so done with this!

Response from developer

I will request you to update the app to the latest version. Otherwise, please contact our support team via webrootmobile@opentext.com. We will assist you.

: \ I got cheated and I was told I wasn’t the only one having these issues

This will be THE LAST TIME I buy and use Webroot! Have been a user since you all have been up but now I can’t get support for a 2 year 6 device purchase that is HARD TO PUT ON DEVICES NOW! You all have changed so much that you’ve locked the user’s out! When I try io get help from you all you pass the buck over to the place where I purchased it from and I’m tired of the back and forth visits!! So I’m done…
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Not working

This app has lots of problems!

Frustrating

I have an iPhone 13 Pro. This app frequently crashes and wipes out my saved open windows. While I can eventually find the correct pages through the history tab, it takes an incredible long, tedious effort to perform this task, which I shouldn’t have to do at all. Please fix this problem.

Can’t connect to server

The WebRoot product worked fine for quite a while. Then it started frequently asking me to sign in again, about once a week, before I could use it. Now it says only that Safari cannot get a connection to the server. It’s been that way for over a week so the product is no longer usable.

Can’t start on my iPad

I just installed Web Root on out PCS; no problem. Tried to install on my iPad and I get a blank screen that says, “Information has not been verified yet.” When I bit “Go” at the bottom I get a window that says Safari cannot establish a secre connection to the web site. I am
Now totally exposed to the outside world and kind of upset about it.
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Can not login on ipad

I can login on my laptop and my galaxy phone but not on my iPad.

Bad for iPhone

Keeps saying my account is invalid. Didn’t have an issue on my computer.

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