Disappointed
Downloaded Webroot and got Google Browser
Worst app ever
Can’t login or reach any customer support. The phone number just takes you to ads for other products. Total scam!!!!
Crashes Every Times On iPad
I set my mom up with Webroot on her PC. But on her iPad it will not work at all. Running the latest version of Apple software. It crashes as soon as you launch it.
Tried to login can’t do so
I can’t login to this account so now I want a full refund. It was easy to install at one time , but now impossible for me to do so. So I asking for full refund!!’
Favorite Gripe
I won't debate Webroot's security claims for its Mobile Security browser. I'm not sufficiently geeky for that. Apparently, what I have downloaded is a Google Chrome browser with at least one modification, that being, it is claimed, the ability to integrate with the Safari browser and somehow enhance that browser's security.
My complaint is with something that wasn't modified. Webroot's browser comes with some some preloaded favorites--bookmarks on the home screen--that are easily removed. Fine. Here's the problem: You can't put your own bookmarks there; no, you have to make sure a tab is open, click on the three little dots, and select 'Bookmarks' from the menu (by the way, if you can't find various things, it might be because the menu scrolls, so some of it is hidden, by default).
In my case, if I can't make Startpage the default search engine, then I like to have it on the browser home screen. Now, Webroot's browser does have the option of choosing Duck Duck Go, which I did, but I've read that Startpage not only has Duck Duck Go's privacy advantages, it's a much greener choice, because the hardware that provides it uses much less energy than Duck Duck Go's. Too bad I can neither access it though the address/search bar nor via a home screen favorite.
My complaint is with something that wasn't modified. Webroot's browser comes with some some preloaded favorites--bookmarks on the home screen--that are easily removed. Fine. Here's the problem: You can't put your own bookmarks there; no, you have to make sure a tab is open, click on the three little dots, and select 'Bookmarks' from the menu (by the way, if you can't find various things, it might be because the menu scrolls, so some of it is hidden, by default).
In my case, if I can't make Startpage the default search engine, then I like to have it on the browser home screen. Now, Webroot's browser does have the option of choosing Duck Duck Go, which I did, but I've read that Startpage not only has Duck Duck Go's privacy advantages, it's a much greener choice, because the hardware that provides it uses much less energy than Duck Duck Go's. Too bad I can neither access it though the address/search bar nor via a home screen favorite.
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Sadly not as advertised
I’ve used Webroot as my antivirus for about 4 years on my desktop so thought I might install on phone since the license allows for multiple devices. Sadly this is NOT an antivirus app.
It’s a standalone browser and one with a privacy notice that takes you to….Google chrome’s. What this means is that this is likely nothing more than a skinned chrome browser. This should have been stated by the dev clearly.
Deleting.
It’s a standalone browser and one with a privacy notice that takes you to….Google chrome’s. What this means is that this is likely nothing more than a skinned chrome browser. This should have been stated by the dev clearly.
Deleting.
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Can’t open on iPhone
My log in works on my laptop but I am in a vicious loop on my iPhone. I’m told to reset password and log in. Then I’m told my password is no good. Ugh!
Login problems
The Webroot app will not allow me to enter my email address, so I cannot log in and use it. I can log into my account using a laptop computer, so I know the account works.
Questions
I’ve used Webroot for many years and I’ve always been satisfied with it. I’ve used the old secure web app for iOS specifically for the security filters that are involved with search engines, like google, to see what websites are safe before I go to those sites. For the new Webroot app, since it now has features that are compatible with Safari, I have some questions...
1. Do these features include the security filters on search engines, like google, on the safari app just like the old secure web app did?
2. Do these features include any type of ad blockers?
3. Do these features require a Webroot account in order to use these features?
1. Do these features include the security filters on search engines, like google, on the safari app just like the old secure web app did?
2. Do these features include any type of ad blockers?
3. Do these features require a Webroot account in order to use these features?
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Response from developer
Sammycat2005, thank you for your question. My apologies for the late reply. 1. Do these features include the security filters on search engines, like google, on the safari app just like the old secure web app did? The new Webroot Mobile Security does not provide annotations on search results pages but will stop you from going to a malicious site. 2. Do these features include any type of ad blockers? At this time, we do not have ad blocking capability. 3. Do these features require a Webroot account in order to use these features? After downloading the new Webroot Mobile Security app you are have all the features that are available. Please don’t hesitate to post more questions or comments - or if you have more feedback please send an email to webrootmobile@opentext.com
Best antivirus, Works on safari, I have used for 15 years
For those of you who didn’t read the instructions, IPhones go to settings, safari, content blocker, turn on Webroot for safari.
For my personal and business high end PC’s, MacBook Pro, and iPhones, 15 years of using Webroot. Never have had a virus, ransomware or hacker on my equipment. Using this app and the WiFi security on my family’s IPhone XR’s. I purchased 3 years of Webroot service because they have always protected my equipment, identity and have exceeded my expectations.
For my personal and business high end PC’s, MacBook Pro, and iPhones, 15 years of using Webroot. Never have had a virus, ransomware or hacker on my equipment. Using this app and the WiFi security on my family’s IPhone XR’s. I purchased 3 years of Webroot service because they have always protected my equipment, identity and have exceeded my expectations.
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