BancorpSouth new mobile app
Much slower than previous app and Touch ID only worked for a week after setting up. Tried to set up again and it says I’m already enrolled. Y’all have a lot of work to do on this app
Such a huge upgrade!
I’ve been with Bancorpsouth for quite awhile now, so I’ve had to endure the pain of the old app for a very long time. This new update is miles ahead of the old one. It still has some issues, as I’m sure all the bugs haven’t been worked out yet, but I’ll take this over the old app ANY day. Just the Face ID alone made the upgrade worth it, because I used to have to manually type in my password every single time.
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Xxx
Hate it! Please go back to the old system! It was easy to navigate, easier to read account transactions, and I was able to print info. Unable to print anything with this version. Screen shows no option for printing.
And now I can’t even send the review! Asking for a nickname and I’ve tried five already and it’s telling me they are all taken!
Totally ridiculous! I should just be able to send!
And now I can’t even send the review! Asking for a nickname and I’ve tried five already and it’s telling me they are all taken!
Totally ridiculous! I should just be able to send!
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Navigating between screen is way to slow
I’m not sure what’s going on, but navigating between screens or menus is way too slow. To make deposits, it takes more than a minute for each check to process.
WORST APP/UPDATE EVER
I honestly don’t think I’ve ever reviewed an app but after the update in early June, I can’t stand this app. I use it daily for my business and personal accounts and it’s awful. It’s incredibly slow.. switching between accounts or between menu options takes forever. Honestly I’m waiting 30-60 seconds for a new page to load. Mobile deposit takes forever to pull up, doesn’t let you tap the camera for a picture of the check half the time, once you hit the “deposit” button it can take up to a full minute and a half to change screens and confirm your deposit. I absolutely hate it. Don’t roll out a new/updated app unless it’s actually ready for the public. I WISH I didn’t need this app for my business accounting.
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Quicken for Mac doesn’t work
Ever since the last update came out quicken for Mac doesn’t work. I’ve called and emailed tech support and no one seems to know how to fix the issue. I’ve called quicken and they said it was a bank issue. In order for me to download information from the bank I have to manually do a change connection type, then it will download once. Next time it will give a error 2000. I can’t be the only Mac user having this issue, need to get this fixed.
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Better
Now if you could just get the customer service phone MUSIC Updated. Makes you want to hang up instead of waiting and waiting for someone to finally answer. Ridiculous!!
Much Better
The app interface looks much more modern and easier on the eyes. The new feature allowing to see your credit card account (if you have one) was much needed. The combination of all your accounts into 1 total balance is a lot better.
Improved App
The recent upgrade has resulted in a much improved app. The best feature in my opinion is being able to manage your credit card in the same place as all your other accounts. Also love that it now has the capability for the Touch ID log in, makes things much easier.
New isn’t better
Why change the old app? Sounds fuddy-duddy, but hey, we no longer get confirmation keys on bill pay, and the picturetaking function for online deposits is less user friendly. I could list 3 others, but hey, no one listens.
