Leave a Review World of Hyatt
Excellent customer service
The nighttime staff helped me and my Daughter check into a hotel room after being turned away from another hotel next to this one for not having a credit card with a chip. I can not Thank them enough, they were lifesavers. I commend them for doing the right thing in a otherwise difficult situation.Out of town girls
Lori
I can’t even sign into the app to book a hotelloriC1234
App needs common sense work
As a seasoned traveler who has millions of air miles and literally thousands of hotel stays at everything from high end (Waldorf Astoria, Mandarin Oriental Shanghai) to stays at podunk remote villages (“My Place” hotel in Ketchikan Alaska) I have booked my fair share of hotels. Hyatt used to be a favorite of mine with their old loyalty system when I frequented NYC and D.C. Lately, I have started to stay at Hyatts again. The app is clunky and makes it far too easy to double book rooms when trying to book. Asking about early check-in/late check out AFTER I have already booked is a huge mistake. I’m trying to give Hyatt a chance because they have nice properties. Make the app user friendly and intuitive (like Marriott’s and Hilton’s) and you’ll keep a customer.Show less567agf
Booking a stay
Only just downloaded the app to book my holiday weekend. Easy peasy to use so far. Look forward to further stays and exploring the app.cazznz
Getting better
Of the major hotel apps I use, Hyatt is my least favorite. It does not open full screen on iPad and it does not change orientation. You can’t search multiple rates at the same time and it is a bit cumbersome to use. The Marriott app prior to its latest update was great and keeping with Marriott tradition they ruined it.Show lessKeyser Sosze
Plz add support for iPad
I know the website is great. But it would be better if there is an app optimised for iPad.Ed_bobo
Very accommodating after long flights!
Love this gem of a hotel, so close to the airport, yet away from the noise and congestion. It’s close to restaurants and shopping. My favorite home away from home respite before or after flights!
Can’t wait until the restaurant reopens. Great fresh food with large portions and made to order, not blasé hotel fare. Best Chicken Parmesan and Tortilla soup!Show lessembee29
Great help and lots of saving
Hyatt app is pioneer. It gives me great convenience to book though the app, while many top travel site were showing much expensive rates and it was much cheaper. I remember using this for last four years and used while visiting Hongkong. Must use for travel lovers.AmitNamitaSahishnu
Still no iPad version?
It’s hard to believe that it’s been 10 years since the iPad was released and *still* there is no iPad version of the Hyatt app. Many of us prefer using apps on our iPad rather than our iPhone because they are (usually) easier to read and navigate and generally offer a richer experience.
I’m amazed that a luxury brand like Hyatt still does not offer a native iPad version. Really? Come on and get with the times. The revenue you lost just today from people like me who abandoned their search for a Hyatt property out of frustration with their iPad experience would have paid for it!Show less2019TracerGT
Just Does Not Work
I can login and then all I see is the animated tower and nothing else. It is simply pointless.Frustrated Player1234
