Leave a Review World of Hyatt
First Time being members and using points
This was the first time using the Hyatt reward system and staying at a Hyatt. We are beyond pleased. The staff has been amazing and accommodating. The restaurant serves delicious food that is decently priced. If you get a chance try the Bahn Mi sandwich, if you like a little spice and a lot of flavor that is a great option.
The parking situation was a bit hard to understand at first but after a couple of minutes and a wrong turn it became easy to see.
We have had a great stay here and look forward to many more!Show lessSt.Florian7
Developer Response
Hello! Thank you for your feedback. We’re so excited to hear of your positive experience!HYATT - WORLD OF HYATT APP NOT WORKING PRPOERLY
Disappointed with the app for members.
I was in the middle of booking my preferred room when suddenly the app would not work and had my name and membership number auto filled but asking me to complete those to process my booking.
As a result- I lost that booking and when I came back again the room was not available.
I booked a room my husband is not particularly keen on and he wants to stay some where else.Show lessDrFingal
Can’t login - surname not accepted
My last name has a hyphen in it - the app doesn’t let you type hyphens in the surname fieldCortalUX
Developer Response
We’re so sorry to hear of this experience. Please update your app to the latest version and try again. If you still need assistance, you may contact us at consumeraffairs@hyatt.com or call us directly at 800.323.7249.What’s up with the rubbish app?!
App won’t work and chat doesn’t either?!Frustrated1009
Cannot login
Have never been able to login. Deleted, reinstalled, waited for new versions, clicked in “contact” to get a blank screen.Williams3112
Mr Reagan
We have enjoyed our holiday stay here in Hyatt,
During my stays in Taiwan, we have travelled places, all hotels provided outstanding services,
With Hyatt they have topped the chart in terms of, comfort, Service, Space, Dinning experiences.
Strongly recommendReagan Karra
Great place
This hotel is the one where we stay every time we visit Augusta. The beds are great and the location is very convenient. Breakfast is adequate. It’s hot and nice that we don’t have to leave the hotel to get breakfast. All
personnel that we’ve encountered have been friendly. Our only complaint is the TV programming provider is the worst and has changed from our previous visits. Even though Augusta is known for golf, we couldn’t get the Golf Channel. It was listed, but it would never come up. We sincerely hope this problem has been fixed. We complained when last there, but no one knew what to do or who to call.Show lessSherry9876
Developer Response
We’re so sorry to hear of this experience. If you still need assistance, you may contact us at consumeraffairs@hyatt.com or call us directly at 800.323.7249.A Day at the Beach!
Life’s a beach at this beautiful hotel! Located in walking distance to Juhu, it is a really nice vacation spot. There is also a rooftop swimming pool, a very nice restaurant and cocktail bar, and very clean, quiet rooms with a strong wifi connection. The staff is courteous, helpful, and organized. The check in is very smooth and they have hotel cars that can pick you up from the airport. It is a worthwhile stay! One can get a lot of work done here, and then explore some of the very nice restaurants, bars and nightclubs close to Juhu. I hope everyone in enjoys their time in the sun!Show lessDr. Atluri
Annoyed at Best
I am very surprised to see how well this app has been rated and reviewed. Besides the constant technical issues, this app is completely basic and extremely lacks interactive use. There is no real digital platform transition with this app as most everything is directed to “Go to the front desk for assistance,” when that should be the main thing the app addresses. Having something like a chatbot or just something more streamlined where the user can handle their stay without having to go to the front desk to handle everything. The Digital key and check in process on this app is horrible and very spotty depending on what location you choose. Most of the time the Digital key crashes and I end up going to the front desk anyways, making this whole app useless.Show lessJazzy Jslc
Developer Response
We’re so sorry to hear of this experience. If you still need assistance, you may contact us at consumeraffairs@hyatt.com or call us directly at 800.323.7249.Hyatt app
Is good for booking however doesn’t provide digital key so that one can bypass checking in. This is a standard option in competitive hotel apps. For someone like me that is in hotels 3 days a week it’s an unnecessary time waster to go through a line and person to obtain a key.Flibertygibert
