Coquette
Best way to get cute coquette stuff!!’
Excellent selections
No matter what I’m looking for, Etsy seems to have it!
Anti-Palestine
Is censoring Palestinian Artist and creative content that supports the end of the genocide that is taking place in Palestine. #FreePalestine
I love Etsy!
You will find the most genuine small businesses and some amazing quality products on Etsy! As soon as you order something, you can easily contact the seller and they are so accomodating! Not to mention that, if something were to go wrong, you have complete security knowing Etsy protects your interests and will reimburse you. I’ve never had any issues and have loved the products I’ve bought from a variety of businesses on this platform. 10/10 recommend! ☺️
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Response from developer
Thank you for providing your valuable feedback. Please reach out to us at etsy.me/contactsupport, if you have other suggestions. Stay safe!
Where’s my download/can’t email customer support
I attempted to email Etsy support regarding this but the app kept reloading the same “help” pages. So I’m not even able to message support and they don’t have a support number…
I purchased a downloadable PDF and when I opened the purchase confirmation email link to download the PDF -on a web browser, on my laptop- it would not allow me to log in to my account, independently or through the link. I would sign with Apple (bc that’s how I created the acct) it would start to load and then it reloaded the login screen. It did the same on my mobile browser. I attempted to log in manually and used the same email and password to log in as my apple ID and it acted like it created a 2nd account. It allowed me to log in but I did not have a purchase history. However, when I attempt to delete the “2nd acct” and re attempt to login and download the PDF it showed I did not have access to my PDF bc my account had a request for deletion. So I canceled the request to delete the account, re attempted to log in and once again there was no purchase history. I have screenshots/recording/pictures. This is insane to me, I was literally just trying to read. And since I can’t reach customer service I’m leaving this here. I have purchased this twice and still have no access to download. I did message the seller but this seems like a technical issue so I’m not sure they can even help.
I purchased a downloadable PDF and when I opened the purchase confirmation email link to download the PDF -on a web browser, on my laptop- it would not allow me to log in to my account, independently or through the link. I would sign with Apple (bc that’s how I created the acct) it would start to load and then it reloaded the login screen. It did the same on my mobile browser. I attempted to log in manually and used the same email and password to log in as my apple ID and it acted like it created a 2nd account. It allowed me to log in but I did not have a purchase history. However, when I attempt to delete the “2nd acct” and re attempt to login and download the PDF it showed I did not have access to my PDF bc my account had a request for deletion. So I canceled the request to delete the account, re attempted to log in and once again there was no purchase history. I have screenshots/recording/pictures. This is insane to me, I was literally just trying to read. And since I can’t reach customer service I’m leaving this here. I have purchased this twice and still have no access to download. I did message the seller but this seems like a technical issue so I’m not sure they can even help.
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Fix the email link access ALREADY!!
I’m so !!!! Sick of this!! This is the SECOND time I’ve purchased a file on Etsy- only to be unable to access it!! The email Etsy sends with the link to log in again in order to download the purchased file does NOT WORK! Does that sound stupid and convoluted??? Yes because it is!!
There is no way to access my purchase that I’ve BOUGHT through the app and the purchase isn’t emailed directly! Instead there is this ridiculous waste of time system where some dumb link is emailed and then I have to log in via browser- despite having a perfectly good app- and the link NEVER works!! SORT IT OUT.
There is no way to access my purchase that I’ve BOUGHT through the app and the purchase isn’t emailed directly! Instead there is this ridiculous waste of time system where some dumb link is emailed and then I have to log in via browser- despite having a perfectly good app- and the link NEVER works!! SORT IT OUT.
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Response from developer
Thank you for reaching out and we're sorry to hear about the inconvenience you had with your order, your experience certainly does not represent the kinds of exchanges we want Etsy buyers to have. Please reach out to our Support team using this link etsy.me/contactsupport and we'll try to assist you!
Constant glitches for buyers
Fed up with building up a collection of things I'm looking to buy only for the entire collection to vanish. Favourited shops vanish from my Favourites list but are still open when I go looking. FAQs and online help are orientated to sellers, and the whole existence of buyers seems to something Etsy can't be bothered with. Search engine badly needs updating to make it easier to find what you want not 1000 items you don't. If they didn't have a monopoly I'd delete the app on seconds.
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Response from developer
Thank you for providing this feedback and we're sorry for the inconvenience that this has caused you. Kindly contact our Support team using this link etsy.me/contactsupport regarding your concern so that we can check on it further. Thank you and stay safe!
PERMANENT SUSPENSION Bug [Fixed]
I have no shop. I have never had a shop. I have never made money with this app/store. This is important because “shop violations” is the reason for this. But I think it’s just cuz they hate animal crossing, my last act was changing my pfp to a cute photo of me and goldie from “pocket camp”. She is eating corn, I am next to her. This is the first time I’ve ever seen this, and it says it’s permanent!? I’ve tried appealing the account, but it’s impossible, you can’t sign-in with google or apple, nor can you reset the password to sign-in and make the appeal. The reason is because “you’re suspended” but also you need to sign-in to “appeal” and unsuspend your account. Which you can’t do.. because you’re suspended. Again, I have no shop, there is no violation because the “shop violation” doesn’t exist, because I have no shop, I sell nothing. I am literally just using Etsy to buy cute things for myself and others. Except come here and comment, Account: [redacted]. I can no longer check my packages or get refunds either….
Update: issue has been resolved, but the process was a nightmare. There is a serious delay in the “resend appeal link” as i checked repeatedly and believed there was no hope of ever recovering it. Even making a 2nd account just to talk to my package’s seller. I would like to specifically thank “Ishan” for responding within 24hrs, as I went through all the stages of grief.
Update: issue has been resolved, but the process was a nightmare. There is a serious delay in the “resend appeal link” as i checked repeatedly and believed there was no hope of ever recovering it. Even making a 2nd account just to talk to my package’s seller. I would like to specifically thank “Ishan” for responding within 24hrs, as I went through all the stages of grief.
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Response from developer
Thank you for providing this feedback; we appreciate you sharing this with us. You can also contact our Support team using this link etsy.me/contactsupport and provide specific issues you may encounter so we can check further, rest assured that we'll assist you right away! Thank you and stay safe!
Bulk delete in basket feature
The cart in etsy actually is the most annoying thing about it. It takes ages to remove an item, and you can’t bulk delete items from your cart. I want to empty it entirely, why can’t I? Please add this feature in the app.
I wrote this ages ago and no one seems to care about how annoying this is. I want to bulk delete from the basket. It’s a simple feature. It takes 5-6 seconds for me to delete one thing. How is this so slow?
I wrote this ages ago and no one seems to care about how annoying this is. I want to bulk delete from the basket. It’s a simple feature. It takes 5-6 seconds for me to delete one thing. How is this so slow?
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Response from developer
Thank you for providing your valuable feedback. Kindly contact our Support team using this link https://help.etsy.com/hc/en-us/requests/new and provide specific issues that we can check on further. Rest assured that we'll assist you right away! Thanks again and stay safe!
Unbelievable Customer Service & Talent
Originally I had purchased, in error, an invitation that would not suit the theme that I was going for, but I also duplicated this purchase. I reached out to the seller let them know the circumstance and not only did they refund both of these purchases, but we were able to collaborate and she designed and created a masterpiece that I am truly in LOVE WITH 🩷 They went out and above for me and for that I am so grateful! But also their dedication to their clients, the timeframe that it took for them to create this masterpiece was less than a couple of hours! Literally, they came up with something for me, just for me, that I am just so excited to share with all of my guests that will be coming and it’s one of a kind!
This type of customer service and dedication to your clients, is very few and far between this day and time, and for that I honestly cannot tell you how much I truly truly do appreciate everything that you’ve done! 🩷 I will be back with more things for you to create for me to include for my business. I look forward to working with you on many other projects to come! Until next time, keep creating my friend 🩷
~Naomi Sharp, Sharp Creations
This type of customer service and dedication to your clients, is very few and far between this day and time, and for that I honestly cannot tell you how much I truly truly do appreciate everything that you’ve done! 🩷 I will be back with more things for you to create for me to include for my business. I look forward to working with you on many other projects to come! Until next time, keep creating my friend 🩷
~Naomi Sharp, Sharp Creations
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Response from developer
We want to thank you for using our online shopping platform. If you experience any dissatisfaction, please get in touch with our customer care at https://rb.gy/pucp3f.
