NYMCU Mobile Banking User Reviews

NYMCU Mobile Banking
NYMCU Mobile Banking
Municipal Credit Union

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  • Most improved App.

    "I have been using the MCU Municipal Credit Union app for a while now, and I have to say it has made managing my finances so much easier. The app is user-friendly and intuitive, allowing me to check my account balances, transfer funds, pay bills, and even deposit checks right from my phone. I appreciate the security features that ensure my information is safe and protected. The ability to set up alerts and notifications has been especially helpful in keeping me on top of my finances. Overall, I highly recommend the MCU Municipal Credit Union app to anyone looking for a convenient and efficient way to bank on the go."
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  • The Best Convenient Family bank. MCU

    MCU has been there for me and my family for over 35 years. It is the most convenient bank, they treat your like family. When I needed them the most they turned me down but wait, it was a mistake on my part on the application. They called me back assisted me thru the process and corrected my mistake and came thru for me and I truly appreciate it. They are the best. No other bank has ever did that for me. Highly recommended MCU.
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  • Great financial institution

    I really appreciate the way the credit union monitors itโ€™s clu not spending patter if something doesnโ€™t seem like your usual spending pattern or the amounts of money you usually spend The credit union alerts you to see if you can are spending or has someone gotten your card and is using it
    They are spot on when it come to monitoring your account I will always have an account with MCU
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  • Fix and Make Zelle easier to find.

    This App has definitely improved over the past year and probably deserves 4 stars. But the Zelle Payment is buried away like itโ€™s a feature that is seldom used and only by a few users. Come on. Zelle Payments is now probably the number ONE peer to peer payment method! And then, when you find the option, itโ€™s impossible to add new recipients unless you know their exact Zelle user name? Iโ€™ve only been able to add one person. When I enter name & phone for anyone else, iโ€™m unable to continue. Luckily thereโ€™s CashApp!
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  • Glad for an app

    But this app is intrusive and forcing these redundant pops up every time I log in. And its no way to turn off or stop these annoying pop ups that only give you 2 options to move pass; either "Learn more" or "Remind me". No I don't want to learn more about anything other than what I logged in for and no I don't want you to remind me. I was hoping that maybe it'll eventually stop but this is definitely a condition of the app. Its too distracting and annoying that I may delete this app in a week and switch back to logging in online and doing my business and thats that. I didn't want to but I rather just go back to getting notifications via email then keep getting these annoying pop ups that won't let you move on pass them without being forced to choose between 2 unfavorable options.
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  • I cannot add my credit card

    Iโ€™ve been trying to add my credit card to the app for so long now. The customer service at MCU is horrible they just keep transferring me to different departments. I almost missed my payment on the due date. I had to call card service holders. This app provides no option to add your credit card which is ridiculous. And no one knows how. And the other app to this wonโ€™t allow you to add your credit card as well. Why do we need 2 apps I have no idea. And neither gives you the option.
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  • Satisfied customer

    Unfortunately because of my Financial issues for over 6 months. I have been able to keep my account in good standing. I had 2 credit cards and an overdraft that I was unable to keep active. But I donโ€™t want to loose my account and pray that MCU opens a new checking account for me since I will start receiving income and I will be able to make deposits.
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  • Mobile app lockout

    The Mobile app features should only require the last four of social security number to get into the app when attempting to regain access after a password was forgotten. Every other aspect was Amazing !
  • Good

    I like the app and like the way itโ€™s continued to be updated. The only issue I have is I want my savings goals (Financial Wellness as itโ€™s called now)to be front and center instead of hidden away in other settings it really is a good way to budget for items and the main reason I have money in the account.
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  • Good but clunky

    Good app but in this day and age is there really a good reason why when I transfer money from one internal mcu account to another internal mcu account it should take two days ???? Please update technology to be in line with the times. For every other bank the internal transfer is instant.

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