Southside Review
It’s a pretty good app. It does what you need. Like all big banks it is a trade off. I hate that it will not let you reuse nicknames. Takes way too long to get one not used. As most things today it does what “they” want it to do and need it to do. It is certainly nothing special, the bank either. I would not recommend the bank or the app, but am too lazy to move to a smaller, more home town local bank like used to be.
In 2024 I will say the same thing. I am just too lazy to change banks. SS is nothing special, but is adequate.
In 2024 I will say the same thing. I am just too lazy to change banks. SS is nothing special, but is adequate.
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Southside Bank has THE BEST online banking!
We’ve been with Southside Bank for many many years, and we wouldn’t bank anywhere else especially online.
Their online banking is easy to navigate even for us older folks, and it’s trustworthy. Never once have we had issues with the online banking. They making it easy to take care of of your banking needs, and can even deposit a check, dispute a transaction and much more. With my busy life it is important to have control at my fingertips and skip the line.
I am recommending Southside Bank and their Online Banking to everyone while I give the bank, their employees, and their online services 5-Stars!
Their online banking is easy to navigate even for us older folks, and it’s trustworthy. Never once have we had issues with the online banking. They making it easy to take care of of your banking needs, and can even deposit a check, dispute a transaction and much more. With my busy life it is important to have control at my fingertips and skip the line.
I am recommending Southside Bank and their Online Banking to everyone while I give the bank, their employees, and their online services 5-Stars!
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Rate the App
I really Benefited from using this app. Not only does it let me know what the balance is in my accounts but keeps up with what I spend so I don’t have write down every transaction I make. I can easily check my balance with every receipt I have and every payment I make and so on. It is so helpful and easy to use. Thank you for allowing me to this app and I will continue to.
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Very usable and easy to use
I count on this app daily to keep me informed of my balances in all accounts. I also love the mobile deposit feature which allows me to deposit checks wherever I am. I have also used the mobile app to open accounts, it’s very easy and saves so much time.
Easy
I love being able to download this app and have my bank info just a PIN number away. I can see all of my transactions; thus, make sure that money hasn’t come out of my account that I didn’t authorize. Also, if that happens, I can get my money back. Some people use Direct Express and you have to wait three to four weeks to get your money back.
Thank you
Debbie
Thank you
Debbie
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More flexibility needed
I loved the flexibility of the app until an “Accept Payments” box was added at the top of the screen and it can’t be moved or hidden. On my phone, it takes up a lot of space, blocks the view of my accounts and I never use it. It needs to be able to be hidden or able to shift to the bottom of the screen. Pop up ad banners need to fade off after a few seconds too.
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Love it!
First thing I do after getting my morning coffee is sit down and compare what I have in the app versus my bank using their online app. Once I found my husband’s debit card had been copied. The detective told me it from a gas pump reader. I no longer use a debit card for gas. I have a credit card with a very strict limit on it now that I use. Thank you!!!!
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Easy
I love being able to download this app and have my bank info just a PIN number away. I can see all of my transactions; thus, make sure that money hasn’t come out of my account that I didn’t authorize. Also, if that happens, I can get my money back. Some people use Direct Express and you have to wait three to four weeks to get your money back.
Thank you
Debbie
Thank you
Debbie
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Review
I would like to have a pie chart to show me how much I am spending in different areas. Make it an option to pick out categories to go on the pie chart. For example, restaurants, meals, entertainment, groceries, etc. if the badger could stay at all the time you can help me figure out how much money I’m spending quickly for the week or biweekly or monthly. Thank you very much.
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Horrible!
Removing accounts if they aren’t logged in on their schedule. Random password resets. Random password forgetting. Random Face ID login forgetting. It seems this app forgets a lot. Saving a password with the App is hard. Currently the reset password screen takes to a half page so all you have is a back button.
Users are at the mercy of Southside’s inept programming.
The bank itself doesn’t simply update accounts every day, but there are always multi-day pending transactions that make accounting harder than it should be.
Traveling out of country they will lock your account even if you told them you were going. Then there’s no way to use the card unless you have a family member back home to talk with them.
I use another bank that has never had any of these issues. Southside Bank has been one of the worst banking experiences of my life.
Users are at the mercy of Southside’s inept programming.
The bank itself doesn’t simply update accounts every day, but there are always multi-day pending transactions that make accounting harder than it should be.
Traveling out of country they will lock your account even if you told them you were going. Then there’s no way to use the card unless you have a family member back home to talk with them.
I use another bank that has never had any of these issues. Southside Bank has been one of the worst banking experiences of my life.
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