Southside Bank User Reviews

Top reviews

Absolutely thankful

I am very satisfied with the service I am able to have getting on my own banks app and manage everything I need to with my finances. Thank you for being a indefinite banking system that I can trust at all times and when having some hiccups in life you are there to make it better .

Overall a great app IMO

I really like this app over the last few years I’ve been with Southside Banking, I wish there was an option to accurately check your bank account earlier on the day from like 2 AM-10 AM my checking account will be wonky and say an inaccurate amount when I might be needing money earlier on in the day. I also think a swipe to see your balance option would be cool like some other banking apps have.
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Very usable and easy to use

I count on this app daily to keep me informed of my balances in all accounts. I also love the mobile deposit feature which allows me to deposit checks wherever I am. I have also used the mobile app to open accounts, it’s very easy and saves so much time.

Great app!!

I’ve been using SS Mobile for a few years, and I’ve never seen a major problem with this app, and I can’t think of any minor ones. Strictly cosmetic… Who changed the color scheme a few months ago??? The new colors are crappy and hard to read. I actually thought it must be a mistake, or that my phone was messed up, and it would soon be fixed. Please put the old colors back so that the buttons are readable again. But everything still works, which is most important :)
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Very good!

When I try to get on my southside app on my iPad today, I guess y’all have upgraded something and I can’t use my Ipad with my SOUTHSIDE BANK APP???I know y’all are trying to get faster enable to rival other banks but please stop living us behind old ladies can’t afford new electronics. Also we can’t learn new systems. Please quit leaving us behind.

Thank you
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Horrible

Never rely on the Bill Pay in this app. Twice I requested a bill to be paid, showed it was paid but account never credited then told “no, it was not paid” even though account had plenty of money to cover the payments. Three times I cancelled payments and they were not cancelled even though I received confirmation numbers. Then, to top it off I requested funds to be transferred to an outside account, my account was credited for this transfer but funds were not transferred.
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Fine

The app is fine for banking but I hate that your credit card services cannot be linked. We can’t see all accounts or make payments to it since they are separated! I’m actually switching my business account over it. It’s too late in the technology game to not have this feature

Great app!!

I’ve been using SS Mobile for a few years, and I’ve never seen a major problem with this app, and I can’t think of any minor ones.

Strictly cosmetic… Who changed the color scheme a few months ago???
The new colors are crappy and hard to read. I actually thought it must be a mistake, or that my phone was messed up, and it would soon be fixed. Please put the old colors back so that the buttons are readable again.
But everything still works, which is most important :)
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Liking app

Not much because some times it doesn’t allow me to Zelle money it’s always under maintenance. What can be done about it I understand a few minutes but not hours

Easy and safe

It’s been very easy to use the south side app, and I always feel assured that it is protecting my information when I get notifications and it’s easy to contact customer support.

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