Southside Bank App
I like the app except for having to take extra steps to get to the Bill Pay app. I use Bill Pay and have reoccurring payments set up, but those payments change each month. Instead of Menu, Transactions, Bill Pay, then selecting Options and Visit Bill Pay Site...I would like to go straight to the Bill Pay Site. I rarely set up a new payment, but I always change the amount of an existing reoccurring payment. Thanks.
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Response from developer
Thank you for your review! Kelsey
Banking App is a super time saver
I started online banking many years ago. It is such a time saver. I can pay a stack of bills quickly, accurately make a screen shot of all the transactions I just confirmed, taking recording check transactions into the digital age. I can pay a dozen bills online in the time it takes to take out one bill, write a check , log the check number and amount , put payment in the envelope, seal envelope and put return address . That saves so much time every single payday when I pay bills...
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Response from developer
Thank you for your review! Kelsey
Southside Bank App
User friendly and pretty prompt with letting you know about updates and changes. Also a convenient way to deposit checks and check available balance and other transactions! I have been so pleased with the staff and customer service as Southside. I travel a lot and they are always willing to help and communicate effectively anything I might need!!
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Response from developer
Thank you for your review! Kelsey
Great banking app
I love the SSB mobile app. It’s easy to use and I love that it gives you a rolling remaining balance of your account after each purchase vs a list of purchases and just remaining balance at the top of the page. SSB has moved all convenient locations for me and yet this is why I continue to use them.
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Show Pending Direct Deposits
The site is good and it is somewhat improved but some of the advantages we had prior or no longer there. I receive my Job payroll deposits, Military retirement deposit and soon will be receiving Social Security retirement direct deposited. It would be great if the customer could see those “Pending deposits” rather than only seeing the deposited the actually showing up that morning.
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