Healthengine User Reviews

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Leave a Review Healthengine
  • Tricia Allison

    So quick and easy to use saving time ringing the practice and seeing instantly when your doctor is available.
  • Awesome

    Easy and straight forward
  • HealthEngine

    Very easy to navigate excellent except finding a nick name
  • Easiest way to book a doctor’s appointment

    I’ve been using this app for a couple of years and I find it is the best way to find and book a doctor.
  • Easy to use

    Makes booking appointments easy. I like the idea of the medication reminder but when i paused the reminders i still kept getting them plus it did quite suit my medication schedule. Otherwise really easy to use.
  • Fantastic

    The drs are all wonderful as I have had a life changing injury and I need many medications that need authority approval being able to see 1 dr is vital for me and having this app allows me to make appointments out of hrs is a godsend as like today. I have been going to the 1 dr for years prior to my injury I had already had a relationship with my dr so when I need to see my dr for pain medication reviews I know I won’t be looked on as a pill popper so to speak not only are the doctors all wonderful in this surgery the admin are caring and compassionate always noticing if there is a change in my wellness and offer me a treatment room to wait in when I’m really not doing so good. The nursing staff are a godsend they are always greeted with a smile and can even make the needle phobia of teens have them with no dramas I rate this doctors surgery as 1 of the best I have been too as a mum of 7 kids as you could imagine I spent more than my share at the doctors clinics
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  • Great for booking

    I love this app especially that I can book my GP anytime I need too. My husband and I have had our first child and now that she is 16 months old she is starting to mix with other children and with that comes never ending sickness. They seem to pick up every bug that you can think of and as it goes you need a doctor that you can trust at short notice. My husband has also had a life changing injury that has led to many heath related complications. He often is needing medical assistance at short notice and often needs changes in his specialised medications and only dealing with the same doctor is required. He can’t just wait sometimes days to get an appointment like it used to be and it’s extremely difficult for us to go and just wait as a walk in patient.
    The absolute best part is that our GP is always busy and in the past it’s been hard to get an appointment especially one that works for us. Now that it’s online and I can book out of hours of the reception, I avoid the opening hour rush of people ringing for an appointment and desperately trying to get in never alone trying to get an appointment that suits them. Besides that fact that our GP provides us with the best treatment available, I give this app five stars for the convenience alone. THANK YOU 😷🤒🤧🤕
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  • Selling your information to third parties

    Be mindful that this company is selling you personal medical information to third parties- avoid.
  • Deletes all my historical data

    I used to love this app, but now the app clearly doesn't like people. It's a crashy crash app, these days.
    This app was very handy - not just booking appointments in and out of hours, but adding it to my calendar and the ability to change things around without the painful hold times of my doctors clinic. The medication reminders pushed through to the Apple Watch are pretty cool, too, for someone like me who kept missing the right time to take it. The app's use of up to date features like 3D Touch and Face ID are nice to see.
    However there are two annoying features : 1) the frequent notifications asking me to review my medication. This app wants to be the Yelp or TripAdvisor of the pharmaceutical world. Every day I get the notification. Every day I hit 'No thanks, I'm OK'. Every day it tries again.
    And now 2) is that it keeps crashing when opened which in turn has caused my medications and their reminders to be deleted from the app. I add them back and it's says 'No, I want them deleted' and erases everything in another crash.
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    Developer Response

    Hey there! Thanks for your thorough feedback and review of our app! We have recently provided an update for the app which includes a fix for both issues you have reported. This is to ensure the app is working cohesively and reliably for our patients. If you are finding the app is still encountering the same errors, please do not hesitate to contact on 1300 377 639 ( Patient line 1 ) or email us at health_concierge@healthengine.com.au.
  • Super easy!

    So easy to make a booking with my doctor. I could see all his available times and just tap the one I wanted. It even offered to add it to my phones calendar after I made the booking. Love it!

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