App lacks many features
This app lacks many features and doesn’t really have a purposed beyond loading your ID card. It also hasn’t been updated in over a year. Apple will probably be removing it from the App Store soon unless it’s updated. By the way, it would be nice to be able to add your card to Apple Wallet. All the features of the HAP website should be available through their app. Please update!!!!!
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Not useful
This app has minimal utility. Does not allow for viewing account documents (EOBs, benefits, etc).
Allow adding card to Apple wallet
This way the card information is available offline.
Terrible
Couldn't even log in. Kept telling me my user name was incorrect even though it was 100% accurate.
Can't even log into it! ಠ_ಠ
Member log in is a numerical keypad, but my ID# begins with a letter. It doesn't give me that option.
Horrible App..Horrible Company
If you've ever had HAP, then you already know. If not, let's just say this app falls right in line with the quality and consideration of HAP.
Want to see your plan details? Nope, not here. Want to view your current deductible amount? Sorry, try again. Looking for your recent EOB from a doctor visit? Strike 3. Absolutely worthless (and so is the customer service representative from HAP who recommended I download this app to make retrieving my plan details easier...).
P.S. Unless you're forced to take HAP through your employer, don't. And don't be fooled by the 1-star rating...Apple seems to think all apps are at least worthy of 1 star, which I can assure you they are not. Namely, this one.
Want to see your plan details? Nope, not here. Want to view your current deductible amount? Sorry, try again. Looking for your recent EOB from a doctor visit? Strike 3. Absolutely worthless (and so is the customer service representative from HAP who recommended I download this app to make retrieving my plan details easier...).
P.S. Unless you're forced to take HAP through your employer, don't. And don't be fooled by the 1-star rating...Apple seems to think all apps are at least worthy of 1 star, which I can assure you they are not. Namely, this one.
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Card OK, but searching for Dr. is a pain
When searching for a doctor, the prompt asks for last name, first name. When I enter last name separated with a comma from the first name, I get an error. When I just enter the last name of the doctor, a whole list pops up starting from the beginning of the alphabet, making this function useless in its current form.
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Haponthego??
Well, their server must not be active. Can't login to server! What good is this then!!!!
Please Fix the ID card section
You can't see your ID card on the app anymore please fix
Cards not visible
Can't see ID card. Please fix
