Mayo Clinic Patient Online Services
Both Mayo Clinic and Apple Health no longer have the compatibility it once did. This issue has been going on for approximately 9 months. I’m now forced to log into a once great app that times out after one minute of inactivity. I get that for our bank accounts, but not for a medical facility. This app shouldn’t time out and force log a patient out for at least five minutes. Trying to keep track of appointments is difficult with this app especially when it times out. Logging in and trying to find your medical records is another fiasco and hurdle that I don’t enjoy. I know how to navigate the app but it’s an inconvenience when you’ve got multiple appointments and you’re wanting to look at test results or other data uploaded by the providers. I’ve now been forced to make sure all my appointments get added to my calendar so I’m not logging into the app. I wish someone would fix the Apple health and Mayo Clinic apps to once again allow us to download our records without having to log into the app. Or is that the purpose of breaking the link between Apple Health and Mayo Clinic so we’re forced to log into Mayo Clinic app constantly.
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