Shop and Ship User Reviews

Shop and Ship
Shop and Ship
Aramex International LLC

Top reviews

Leave a Review Shop and Ship
  • 100%

    I have been using this for over 3 4 years and I have never had any problem with you. Keep it up Aramex
  • Logs off

    Why does the app keep logging me off? And it doesnt save my pass+ email
    Super frustrating

    Also, slow service compared to the price I pay even with Flex!
  • Online payment not working

    **Update:
    Online payment not working at all today
    End Update.**

    Best and Easiest service to use in Kuwait
    I’ve been using Aramex for more than 10 years now. They are the most reliable. Never lost a package (like other cheaper services have). I order regularly from all around the world; so far I’ve tried their US, UK, German, UAE, China boxes and everything was fine. Australia one was a little more complicated because of Australian rules. I receive 4 or 8 packed a month. They are definitely a reliable service and if im gonna order from abroad I better be ready to pay shipping fees. If I wanted cheaper or free delivery I’d use local post office and lost 1 in 2 of each shipment. P.S I am extremely impressed with how they managed to deliver all my shipment Feb - June last year when half the world was under lock down. I thought my shipments would be lost but each one got delivered.
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  • Terrible App, ok service

    It’s obvious that the people who maintain the app don’t use it, otherwise they would have fixed it. App is getting worse with the subsequent updates. Constantly crashes, forces you to login time and again, has very limited features and is plainly antiquated. I’ve had a few mishaps with the service itself, and it was almost impossible to get a good resolution in each one of the cases. Unfortunately, there are no competing, comparable companies that are better servicing our region at the moment. Shop and Ship is operating on borrowed time. As soon as an alternative reliable service becomes available and known, they will see a huge number of their customers leaving…
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  • Really fast service, a tad expensive

    When I buy something online I get it 2-3 weeks which is incredibly fast!! They are a bit expensive but worth it
  • App is meh

    Wrote another review and ranted about the crappy customer service. The app itself is functional, but buggy. Right now I’ve had to delete and reinstall (not for the first time) because no info would load when I opened the app or tried to refresh. My package history was just blank.

    Sometimes randomly the “pay here” button just doesn’t work and I have to pay through the website.
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  • DO NOT USE!!!

    At first, I thought all the reviews were just people making a big deal over nothing. I sent one package to shop and ship, they were good. Everything was nice and smooth.
    But the second time I sent a package, they contacted me telling me they couldn’t ship it to the UAE. I told them that it was fine and I would send them my USA address. They said I had to pay $20 US for the shipping, and I asked them to give me their bank details so I could transfer.

    I HAVEN’T BEEN GIVEN ANY RESPONSE FOR LITERALLY 5 WEEKS..
    I KEEP ASKING AND ASKING…

    THERE ARE A LOT OF ALTERNATIVES

    DO NOT USE SHOP & SHIP!
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  • Do not use them!!!

    If you are really an online shopper then trust me you will live nightmare with Aramex! You will be frustrated and disappointed and angry from what about your going to experience with them !! You will be sorry and regret the moment you shipped your items with them ! I am here writing to you my brief experience without getting into the details of what happened because it’s a long story and process I have taken just to get my packages but unfortunately without hope ! You will not just regret or frustrated! You will live horror once you shopped with more than thousand dollars and you get nothing but an emails that notifies you that your case been closed !! You can’t do anything no one will help you and you have to accept what they will tell you in the emails! You can’t even call them because they will keep transferring you from one to another until you just disconnected!! Imagine this situation and then you will realize what I mean exactly by letting you live in a nightmare !!
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  • Poor app

    There are less functions available compared to the website. One important thing is giving the user the possibility to hide the delivered shipment because the app take a week or so until it got disappeared taking into consideration that sometime the user deals with multiple shipments and keeping the delivered ones would make it difficult to follow the remain ones.
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  • If you want your package lost and charged twice for delivery use them

    Worst company in history! I had my package take so long to be delivered and charged twice. The app is less than useless as it’s not updated and no one has a clue and you must send emails and get no response back! Terrible App backed by a failing service and a useless Callcentre!

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