Leave a Review Randalls Deals & Delivery
Review
This app has made me pay more attention to the sales offered. Before the clip it App I never looked at the Randall ad. But a very nice customer representative navigated me and my phone through the application and explained the benefits of the clip it coupon program. Thank you.Wyandotte Bulldogs
Useless app
I like shopping at Randalls because the lines are short, probably because prices are high. I’m still trying to understand the value if this app. I cannot link my old card to this app, which should be very simple to do.rjdtx
Products not available
I am disappointed that items are advertised but have not been available at any of the three stores I visited. The manager of one of the stores stated that they have never carried the item. I am a long time shopper but this has happened on several occasions. Please don’t advertise if you know the item is not a product you carry.Show lessG-MyMe
Developer Response
We do genuinely apologize and would like to learn more about your experience and the items you are unable to locate. Please feel free to chat with us on the mobile app by visiting Help/FAQ under Settings or visiting the website using your mobile browser and clicking the question bubble in the lower right corner so we can further assist you. Thank you.Coupon
Yes I do like the app and savings. Would like option to see coupons that I have already downloaded.nacho nite
Improved but lacking “real deals”…
The app overall has improved a great deal. However, the “deals” are not really deals anymore. Bring back the low cost deals. The deals lately are not “real deals”. They are more like overpriced suggestions.JP exclusive
Better than HEB
Love Randall’s— Best prices, great wine selection and 10% off seniors on Monday!
Easy to shop because it’s not a 100,000
Square foot superstore with 25 plus checkout’s.
Nice people and helpful staff!lucky Lawson56
Ok..
Works ok sometimes. Today I picked a slot for pick up and sure enough I can’t order anything cold.. it’s says unavailable on essentially my entire cart except the bread. why do i pay $100 for the annual pass if I can’t get cheese for pick up and much less delivery. Lots of times the promos don’t pop up at checkout.. just sad overall…Show lessrodzz_
No itemized receipt?
I switched from Instacart after two uses with this app, but I won’t continue using this. I cannot find an itemized receipt from my order & the “Last Order” listing does not include all items, both ordered & found. This makes it inconvenient to know what items from my list I still need to purchase elsewhere. In addition & unlike Instacart, there’s no real-time communication with shoppers about substituting. It seems the only option is to include a note next to an item before I place the order which is less effective than a shopper offering real-time suggested substitutes from inside the store.Show lesslightchaser76
Developer Response
We appreciate your feedback and apologize for any inconvenience. We strive to provide the best services possible to make your shopping easy and convenient. We have shared your concerns with our developers and e-commerce team for review. Please chat with us on the mobile app by visiting "Need Help" under the Settings page or visiting the website using your mobile browser to obtain your order information to assist you.Made good app bad
The new Randall’s app is more complicated to use than old app, it is almost like Randall’s is trying to make using your purchase points difficult. Then in the last two weeeks, my points are not showing in the app and so go to Randall’s every week and sometimes more and spend over $100 on each visit. I get my just4u discounts, but that is it. Disappointed in the new changes.Show lesschilepioneer
Developer Response
Hi! We are very sorry that the application isn't working as expected and hope to have a chance to solve your problem. Your feedback is very important to us. Please feel free to chat with us on the mobile application by visiting the "FAQ" page under "Settings" or using your mobile browser to visit the website, so that we can help you further.One of the Worst Apps I’ve Used
The app is has never been user friendly ever since it was updated a long time ago to version 2.0.
The app is only useful if it’s using WiFi, and not by LTE. This is especially worse if the store’s WiFi isn’t working.
Too many steps to place a digital coupon or coupons into the app’s wallet. I guess pressing a coupon one-time to automatically go into its wallet was too simple.Show lessFayeBee
