Airport store
I went to store ti look around to scan some of the item and sadly to say . One of the worker there ask to check my purse but the dont have a security guard at the door, checking everybody’s purse or everybody’s bags, so I believe that’s like called wrong maybe I mean there’s nothing in my purse I open my purse to show him, but I mean we do have to be fair to everybody if you’re going to check on, you have the check everyone you have to sit there and go through everybody’s purse not just one we have to be fair about it if that’s a policy. it said that one person can steal and everybody has to pay for it but of course I don’t steal, but I wanted to scan things and see how it was on coupon and just get an idea but I didn’t think I was gonna run into a problem like that I’m gonna go back. I hope it was just a person just being wrong for that and I hope they treat her customers better than that because I didn’t even get a hello. How are you doing? Can I help you nothing everybody was just all in their different ways and stocking and busy wasn’t even paying attention to the customer so of course I guess someone could steal I hope they don’t but even though doesn’t give them a right to be checking, everybody’s purses.
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Great tool!
Update: Issue stated before has been fixed. Very happy with app, only issue now is the terrible wifi service in the store. Please make it better. Thanks! I love this app! You are able to scan items in store and check prices, you can see what coupons (if any) attach to the product in question and you can create a shopping trip list in the app for your next trip! The only problem I have with the app (that I’ve had for months) is that I am not able to set my store as “my store” in the app. The app gives me options on what stores are available but it doesn’t show the store that’s closest to me. I’ve logged in and out and still no change. This becomes troublesome when I need to check prices on items and have to guess if that’s the correct price for my specific store. I’ve emailed support on the app and just received a generic email and never heard back from anyone. Can you look into this and please let me know what’s going on? Otherwise, I’m very happy with Dollar General and the app and will continue shopping there.
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Great idea- just wont work!
App works as long as I’m at home under my Wi-Fi, but I don’t actually save that amount of money- and If I need to use it in the store, to bad so sad. It will not connect inside the store or even up the street. Believe me I’ve driven up the street to where I got 5 bars on Verizon 5G and it still won’t connect. Also your receipts are just impossible to understand and I don’t believe I actually got the money off on that item(s). It just shows so many cents off all the way down in various odd places. Indecipherable -Ive even tried to just total up all the savings and it still won’t come out to what coupons I had clicked and the app takes off. Please fix it so it clearly shows what and IF we are saving. For example the $5 off coupon on Sat- shouldn’t it clearly say - $5 off on $25 on that receipt? Inside it savings .96 saving .47 and store savings 2.47 etc -as I said indecipherable! And that doesn’t even total up to $5 - you see what I mean? Also wow Id love to look at and use my app in the store during shopping, but it’s just plain impossible- it won’t even connect inside the store. Wickenburg,AZ- on Tegner. Please Please fix this! I love to shop in your store but I have to go to the other stores bc I have to save money. I’ll change my review to 5 stars if and when guys do. Thanks -
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Does each DG store make there own hours of operation?
The one on Constitution Hwy in Unionville, Va does. NOW, there hours are currently posted as open everyday Monday thru Sunday from 9:00 a.m. to 6:00 p.m. That causes them to lose a lot of business. People are always pulling in, seeing them closed and leaving, going somewhere else. You think those people are going to come back if they start opening later again? No! They are going to stay with the retailer they’ve been going to, that has been dependable and reliable and hasn’t made them waste their time, gas and effort on so many occassions just to see a sign on the door that says “CLOSED”.
Does DG hold job fairs for hiring at some of their main stores, where people can actually come and talk to some of the managers about the stores, jobs, benefits and advancement and the managers can meet the applicants? Which if you’ve been a manager for a period of time, you can pretty much weed thru who you are going to have left at the end.
Does DG hold job fairs for hiring at some of their main stores, where people can actually come and talk to some of the managers about the stores, jobs, benefits and advancement and the managers can meet the applicants? Which if you’ve been a manager for a period of time, you can pretty much weed thru who you are going to have left at the end.
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App NEVER works
The app seems to continuously have issues. It does not make any sense to me, how a multi-billion dollar company can have an app that is always experiencing issues. Either the app won’t let you login. Or when it finally does let you login, it immediately logged you out. Or whenever you’re in store, the app does not work. It’s almost like this is intentional. It doesn’t seem to make sense to me, how, as soon as you immediately step outside of a Dollar General store, the app seems to work again - If you’re able to log in that is. Assuming that it is mostly lower income consumer shopping at dollar general, the continuous issues almost seems intentional to keep us from saving money. I don’t understand why post all those sales tags across the store knowing that your app is difficult to log into. The Family Dollar app, which usually runs similar ads, never seem to have these issues so I don’t understand why it is always an issue with DG. This makes the entire shopping experience horrible.
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Internet in store pits
Your app is just fine but if you’re trying to complete or look anything up in the app while you’re in the store, you can forget it because y’all must be blocking something in every dollar general store because my the app will not work inside the store you have to sit in your car outside and look for what you might want and and do do that but if you want to look at something, just spur the moment inside the store and see if there’s a deal or use a deal and apply to your app you can’t without going back outside to your car and putting it in your app that is ridiculous and it’s not just one store. It is every Dollar General I have been in and when I have said something to the cashier about it, she says yes that is a problem.
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Love the app, hate the store receipts!!! Very unclear! 1 star taken off for that!
I absolutely love the app! However, the receipts from the store leave a lot to be desired! It is unclear if the $5 store coupon even comes off on Saturday, and any other coupons as well, it just says savings a few cents here and there. Make that better and I’ll shop with ya more often! Those store receipts need to say $5 off store coupon. Or so many cents off digital coupon. Make it clear and easy to read and understand. Maybe even have a total savings listed on the receipt. It takes me forever to decide if I even save the money or not and quite frankly it’s so confusing, I doubt I even do save it all. Seems counterintuitive to even have such a great easy to understand app to have a receipt like that after the fact. Oh and my digital receipt that gets sent via the app just says can’t be found - smh. I’ll change my review to 5 stars when you get the whole shooing experience right! Everyone loves to save money and quite frankly in this tough time we all need to save money, too! We just can’t afford to be wondering if we even did save the full amount. Thanks.
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App NEVER works
The app seems to continuously have issues. It does not make any sense to me, how a multi-billion dollar company can have an app that is always experiencing issues. Either the app won’t let you login. Or when it finally does let you login, it immediately logged you out. Or whenever you’re in store, the app does not work. It’s almost like this is intentional. It doesn’t seem to make sense to me, how, as soon as you immediately step outside of a Dollar General store, the app seems to work again - If you’re able to log in that is. Assuming that it is mostly lower income consumer shopping at dollar general, the continuous issues almost seems intentional to keep us from saving money. I don’t understand why post all those sales tags across the store knowing that your app is difficult to log into. The Family Dollar app, which usually runs similar ads, never seem to have these issues so I don’t understand why it is always an issue with DG. This makes the entire shopping experience horrible.
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Anyone can use this app to save lots of money!
The DG app has everything I need to make the most of my weekly household shopping experience.
This convenient, easy to see, bright little yellow box on my phone’s Home Screen gets used more often and offers more benefits than any other store app I have used. I have saved so much more money by using this app and the digital coupons feature.
There is just so much to do with this app. I can view the weekly sales ads, clip tons of coupons, build and edit my shopping list, check store inventory, keep track of items I buy, my receipts are all here in the app, which makes returns a breeze, and these are just a few benefits of having the DG app.
For coupons, I simply go through the coupons list in my app adding the ones I plan on using, then I enter my phone number on the pin pad at the checkout to apply all of them. They are deducted from my total without the hassle of paper couponing. It’s never been easier to apply valuable coupons to things I will be buying anyway.
I think it is a stride in the right direction towards being environmentally friendly by reducing the paper waste of traditional coupons.
I really appreciate the layout and user friendly interface this app offers too. It can easily be used by anyone whether they are tech savvy or not. It’s really the easiest and most useful store app I use on a regular basis.
This convenient, easy to see, bright little yellow box on my phone’s Home Screen gets used more often and offers more benefits than any other store app I have used. I have saved so much more money by using this app and the digital coupons feature.
There is just so much to do with this app. I can view the weekly sales ads, clip tons of coupons, build and edit my shopping list, check store inventory, keep track of items I buy, my receipts are all here in the app, which makes returns a breeze, and these are just a few benefits of having the DG app.
For coupons, I simply go through the coupons list in my app adding the ones I plan on using, then I enter my phone number on the pin pad at the checkout to apply all of them. They are deducted from my total without the hassle of paper couponing. It’s never been easier to apply valuable coupons to things I will be buying anyway.
I think it is a stride in the right direction towards being environmentally friendly by reducing the paper waste of traditional coupons.
I really appreciate the layout and user friendly interface this app offers too. It can easily be used by anyone whether they are tech savvy or not. It’s really the easiest and most useful store app I use on a regular basis.
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Coupons don’t always work
How about instead of adding games to the app, you focus on making sure what’s already there actually works. The app is so slow, and I often have to close and re-open it to get anything to load. And then! I go to the store and buy my items, and the coupons I clipped don’t even work. This happens to me at least once a month. And NO, it’s not because I bought the wrong size of an item, I’m very careful when using these coupons. They just don’t load in-store.
I’ve started driving the extra distance to Family Dollar because their deals actually work (and their store is cleaner, and they actually have what I want in stock, and their employees aren’t outside on a smoke break 24/7, and they don’t close down the store any time they get a large shipment, and I can walk through the aisles without having to move boxes and ladders).
Listen, I know it’s not the app’s fault that all our local DG’s are trashy, but it is frustrating that the company doesn’t seem to have their priorities straight. I’ve called the customer experience line multiple times, I’ve submitted online complaints, I even talked to a “regional director” once, and nothing ever changes. My friend who uses a wheelchair can’t even shop at our local DG anymore because he can’t get through all the boxes. Trash.
I’ve started driving the extra distance to Family Dollar because their deals actually work (and their store is cleaner, and they actually have what I want in stock, and their employees aren’t outside on a smoke break 24/7, and they don’t close down the store any time they get a large shipment, and I can walk through the aisles without having to move boxes and ladders).
Listen, I know it’s not the app’s fault that all our local DG’s are trashy, but it is frustrating that the company doesn’t seem to have their priorities straight. I’ve called the customer experience line multiple times, I’ve submitted online complaints, I even talked to a “regional director” once, and nothing ever changes. My friend who uses a wheelchair can’t even shop at our local DG anymore because he can’t get through all the boxes. Trash.
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